Recent DiscussionsExternal "engineers " arent replacing cable and keep moving the appointment Hi , i got a package on the 19th september , external cable needed replacing , everytime an engineers been booked its been a no show and arranged for next day . Its nearly been a month , no genuine ...Bad lag and slow website loading times I've had VM 1gig for a couple of weeks. Prior to this I had Plusnet 70mb and didn't really have any issues apart from some slow page loading on occasion. I'm now teaching online and wanted a better c...Coaxial extension Good afternoon, Can I please arrange for a coaxial cable extension to be sent to me. Many thanks Joe Can no longer split 2.4 and 5 Ghz I set up the hub with A at 5 Ghz, B at 2.4 Ghz and Guest at 2.4 Ghz I have "lost" A and B is 2.4 and 5 Ghz I can no longer find the option to split them. Has VM removed the option in the hub or hav...Trespass We phoned Virgin Media to have WiFi installed in our new property. We made an appointment with the customer service representative via the telephone for someone to install our WiFi on the 03/11/2025....Street green box blocking driveway Hi I was hoping for some help please. There is a large green street cabinet box situated at the end of the driveway on the path, smack in the middle of the driveway making it really awkward to acce...Moving router downstairs Our router was installed in a bedroom upstairs which I used as an office along with 2 telephone junctions boxes. Having been retired for a few years (and before getting the hall and stairs decorated)...VM broadband cable exposed along driveway VM cable exposed from house to street along driveway. VM engineer has been out twice but can't sort it as a contractor is required to install it correctly into the ground. Last call reference 1641344...Moving Router Hi - I’m looking to move my router back in to a room it was previously in. From looking on the site, it looks as though the way to start the process is to drop a message on here and someone will get ...Cable/socket room move Hello, We're planning to have work done on our property and I need to get the VM point moved. I understand there is a charge for this - I just need to get it arranged. Can someone reach out to me ...
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