QuickStart, set up and connections
Installing and configuring your kit
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Resolved! No wall socket

I've not long moved but I should of had an engineer booked in to install a wall socket I only have the quick set up kit. Please can I get an engineer booked in! 

Jcm86 by Joining in
  • 3 replies
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Brown Box Cover Loose

My brown box ("Omni Box"?) on the wall outside has had a loose cover for a while, which has now completely come off, exposing the cables inside (one of which seems to have bare wires coming out of it!).Apologies if this is the wrong board for this bu...


Installing VM on private road

Have just purchased a property on a private road. The adjoining road has a virgin fibre supply but the private road does not. Possibility for 8 extra connections down the private road. How do I go about getting a virgin connection 

1gb speeds? Nothing like 1Gb

Got new virgin Fibre on Thursday, was told to wait 24 hours before I would be able to enable Modem Mode to allow me to use my own router etc.Turns out that was a lie and you cannot put the 5x hub in to Modem Mode at all, just not a feature.Anyway, I ...

Parzival by Joining in
  • 6 replies
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Resolved! WiFi signal is bad

i am melissa i live in brixton [MOD EDIT: Personal details]. My WiFi signal is very weak. I've been without WiFi for three days. It comes and goes and I have not been able to work or see anything because the WiFi does not work. We have turned off the...

Melisa by Joining in
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