Hi, there is a broken manhole cover on the road outside our house. I have reported this via the virgin media website and to the local council several times, but it has not been fixed. The local council have informed me that it is virgin media's respo...
Hi,I've just received my broadband only self-install kit after moving into a flat and realised there's no VM wall socket. There is, however, an unmarked socket with a coax cable labelled "CABELCON 3.9" (pictured). I've read through some of the simila...
whenever i do a sharescreen on ps5, my wifi connection just stops working and i have a ethernet cable connected to my booster. and nothing else is connected to that specific booster just my ps5, and i start lagging first then it kicks me out of the g...
I have moved home and i need to self connect my existing virgin media but not sure how to connect and i dont see any connector to connect . Any suggestion is highly appreciated.
Hello, Could we please request a staff member arrange a job for the relocation of the entry pointinto our property? We are happy to pay the £25 non-fault fee. Thank you
Hi! I’m hoping one of the forum admins can help me out. We are moving onto a street that has Virgin. Our address is not on the postcode checker. The house is wired for fibre. We’ve been with Virgin for four years but I’ve had to end my contract. Is t...
I'm supposed to have virgin media installed on the 30th of October but i still haven't had any work done outside my house is this normal or will they do the outside work on the day
Hi, I need to get an extension cable for the Hub, and I've heard that VM can send up to a 3m one, which is fine for what I need. How can I go about getting it?
Just received my router today, set up and activated but no Wi-Fi light on. Moved over from sky to virgin. Ran a speed test and not meeting its potential. Any advice? I’m usually quite tech savvy but this is getting to me!
Hi Matt, May I also have an extension lead please? I’d like to relocate my WiFi hub to the center of the house so that everyone gets better signal
