Recently had broadband installed. Have looked at how the cable enters the property and there is no 'drip loop', this gives me concerns as to when it rains, water could travel along the cable and into the property - potentially not noticeable immediat...
Hi there,As the title says, I put the wrong address when ordering broadband yesterday. I have been trying to contact VM with some difficulty to correct this. To be clear I ordered to the wrong flat number, I’m next door. Can anyone here advice if thi...
I found this socket in my house which had a cable attached to it. However not sure where the cable is going I want to unplug it and plug the Virgin cable. Is that possible?
I have cancelled Virgin Media and received an email that if I don’t return the above; they will charge me a grand total of £0! Having been with them for many years, I thought I would keep it, as it is essentially free.Is it locked to Virgin Media Bro...
Over the last month or my broadband connection has been lost on numerous occasions.It will go down one day. When it returns an email will be received saying all is well only for it to be lost the following day, and the cycle is repeated. What is goin...
HelloI need to connect the power for the FTTP connection for the COEX lead to a DC 12v supply, currently, I have this connected to a standard UK 3-pin plug. The reason for wanting to do this is that I want to connect all of my wifi appliances to a UP...
Wanting to upgrade my router to one that has more features and maybe even faster although I doubt it, but features like being able to monitor network usage from devices, better parental controls, better wi-fi range and overall more control.Any ideas ...
Currently I have both TV box and router in lounge. I want to move router to an office for a wired work connection Can you have tv box and router in different rooms? I don’t have multi room currently. Just 1 tv box and 1 router. Ideally I want to avoi...
Need an extension cable from my wall Virgin box to the Broadband Hub. Does Virgin provide anything like this? This is just a straight connection cable and not the ethernet one. Thanks.
Hi!I am the leaseholder of flat north of London that only gets phone line/DSL connections, and have been with Vodafone for a while now for broadband. We have had countless issues (I want to tear my head out at how utterly useless their support system...
