QuickStart, set up and connections
Installing and configuring your kit
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

No account number

Hi, I have ordered broadband through virgin and have recipts and an order reference number however no hub was delivered during the given delivery dates. I have also had no confirmation email or post with my account number or area code and am therefor...

Will_854 by Joining in
  • 256 Views
  • 1 replies
  • 0 kudos

Gone away form

I ordered a new wifi box to delivered yesterday (2/9/23) and I received a confirmation of this. But it didn’t turn up and I hadn’t heard anything. Now I have received an email saying they have received my gone away form which I haven’t filled in. I n...

New installation though new driveway

I’m getting a new permeable concrete and resin bound surface driveway fitted next week. I’ve just noticed that Virgin are starting to install cabling in our street. I’d rather they didn’t have to dig up an expensive brand new drive to get to the hous...

Change Cable Entry Point?

Hi all,I know that this costs £25 and I need to call Virgin but I cannot figure out what options I need to press to get through to someone, can anyone help or can a Virgin Media employee on the forums help me with the process?At the moment the cable ...

eazbak by Joining in
  • 423 Views
  • 2 replies
  • 0 kudos