Hi All,After a much delayed installation yesterday (council permissions waffle waffle waffle). I am now in possession of Virgin Media broadband and a newly damaged roof, door, wall and more. Does anybody know who deals with claims to damaged property...
Hi, We recently received a self-installation kit today, and it’s the hub 3.0. I followed the instructions, however we don’t have a Virgin Media wall socket, but there is a cable coming through that looks very similar to that supplied with the hub. I’...
VM has been down in our area for three days now. My wife and I work from home and my son is studying for his A levels so this has been very disruptive. I understand that there will sometimes be problems, but what upsets me is the lack of communicatio...
HELP!!!! Hi, I ordered broadband from virgin media two weeks ago and I'm still not online. Yodel have delivered the router to someone else's address and I have no way of getting it back. When I spoke to Yodel, They simply responded by asking me to co...
Hi. VM is being installed in the street. We currently have no fibre in the area so we get speeds of 10 meg down, 0.5 up (yep, that bad). So it’d already be a big step up.Was hoping someone could advise on best package to go for. We have a lot of smar...
had an extra box fitted today, fitter left before I got home from work, this is how the external splitter has been left, not only very poor workmanship but also very concerned about the splitter being exposed to the elements, surly this isn't right,...
Hello my virgin media internet cable has been cut from the outside by accident can this be temporarily fixed till a VM engineer comes out.
I have just received my hub and I need to book an engineer, but the only way to do that is to call which I cannot do, and I cannot find any live chat which is what I have always used with other companies
Following my message here:Solved: Quick question - can you access noip.com? - Virgin Media Community - 5336531I've also found this on other, seemingly random sites. They can't be pinged or resolved to an IP.If I manually change one of my PC's DNS ser...
HelloI would like to book an engineer to relocate our router at home but I'm not sure of the best way to arrange for this to happen. I know some other posts have had VM staff contact them once they have posted but couldn't find the information on the...
