I had an original installation date of 26/7 for BB and stream TV, a couple of days prior to this, a team turned up and put a brown box on the wall outside. I'd cancelled my Sky broadband and TV for the 31/7 (big mistake).I then got an email saying th...
I ordered the gig-1 fibre broadband Wifi on the 23rd May and was due to have my engineer installation on 13th June, so an engineer turned up on the 8th June to do the pre-installation, but unfortunately they said that they needed permission to dig in...
Hi there im wondering what is the best avenue regarding getting the ball rolling on having virgin media services in my block of flats It's relatively newly built and had the virgin cabling installed internally in every flat already (15) at buildAll p...
Hello all, I just moved to a new area due to a job transfer and have had a difficult time trying to get Internet sorted for the property I'm at.I've been trying to get signed up with Virgin Media, however my address isn't listed. I'm fairly confident...
Hi all has anyone had the issue that fibre cannot be fitted as it costs too much?I have had numerous conversations and I have seen the partners on behalf of virgin media fitting fibre to my neighbours and after waiting 3 months from order they are sa...
We are about to build in our garden. Currently have a virgin installation on M600. We are the end house on the road and the new house will become the new end.Do we have to get our existing connection moved to the new house (when it’s built) or can Vi...
I have just signed up for Virgin Media. Could somebody advise me of the procedure up to connection. VM has only been available in the area since December and as far as I know no construction has been carried out so I have no idea where the cabling wi...
I just moved into a new apartment, and bought a broadband from virgin media. However, I don’t have a Virgin Media socket neither a dongle on the wall for me to plug in the cable that was provided to me. Unlike previous broadbands I used to have where...
Hello All,I am new joiner for VM broadband. After purchasing my package plan, i got an email with contract details email and found this email body which is quite confusing me.Your first bill will also include CR £50.00for one-off costs such as instal...
Our quickstart is being delivered on Tuesday and this is our Virgin Media Wall socket in our new home. Will this be compatible? Or will we need an engineer? Thanks!
