Recent Discussionshow do you complain about Fibre pole position I seem to be going around in circles in being able to complain to Virgin about the position of a new pole for fibre which is about to happen but should not go where marked on pavement. Anyone got any...No internet. Network access : Blocked My Internet went down 9 hours ago. I can connect fine to my hub setup on a Web browser but the info page shows "Network access : Blocked" and my hub status page shows "Internet (Access denied). I d...Removing Virgin TV from system Hi, We currently have virgin Broadband, phone & TV but because we don't use the TV or phone anymore I have just arranged for a new contract for broadband only (M500). So I want to remove the TV box...Cabling assessed as fire risk As well as a personal VMo2 subscriber, I am a Director of the company that owns the freehold of the estate of private flats where I reside in south-east London (SE19 1DR). The whole estate of 74 flat...Installation - still going ahead? Hi , im moving into me partners and were getting virgin installed on the 19 th of July, there has never been virgin in the house previously, her property has a fully block paved drive , They asked m...Virgin Connect App How do I reset the account info associated with my Virgin Account app. I do not want to delete cache or the data, I actually want to reset the data the Virgin have associated with this app so I can r...Need a new box cover Where can I get a box cover for this ⬇️ When will Virgin Media be activated in my area? Hi - during May our road was upgraded with the grey cabinet and little black boxes at the end of each property. Can you advise how long it will take before the service is activated please? Postcode i...I need our cable moving Hi Team, I need our cable moving as well. Could you please send me a private message to get this booked in? Thanks What do I need to removed to plug Virgin Hub in please? Just moved house and Virgin says there’s a connection which there is an NTL one, looks like someone’s maybe used a longer cable and cut it, which cut should I remove to screw my hub in? Thank you
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