Recent Discussions(no subject) I need to move my TV and router. 2m.can you help please Install issues Hello, I had a virgin engineer visit my property today for install. My house sits on the end/corner of the street so my front drive garden swings around (if that makes sense) to the next house. Ne...Moving my router How do I go about getting my router moved from my living room upstairs to my gaming room I am paying for 1gig speeds but upstairs am getting 130mgs thanks only to a wifi mesh and when calling virgin ...Damaged Omni box The omni box at my property is damaged and the main cover completely missing. Additionally, one of the cables (the middle cable going to the 3-way splitter) has a split in it - see picture, attached....Previous Owner Account not closed - no further information received I’d placed an order on the 7/12/25 for broadband and was informed at this point there may be a previous account at the property that needed to be closed first. I’d received an email on the 8/12 that...SolvedRelocate router hi, how do i book an engineer to come out to see if he can relocate my router to a different room. thanks richard SolvedCable discovered above ground Hi, We've recently had a large, long hedge at the front of our garden removed and replaced with a fence. When having the hedge removed, we've discovered that our Virgin cable is not buried and was s...Power Levels and Errors Hi there, Can someone from VM please look and check into my Power Levels and Errors. Thanks Stythinator Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...Broadband Wiring requires fixing I need an technician to come out and have a look and fix the wiring that connects the access-point to the apartment
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