No virgin
Hi I have no virgin wall connector , been try for 2 weeks now to talk to someone , and getting no where money going to be going out of my bank soon and not been able to even set it up .
QuickStart, set up and connections
Installing and configuring your kit
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Virgin Media Community
- Broadband
- QuickStart, set up and connections
Options
- Mark all posts as new
- Mark all posts as read
- Float this Board for Current User
- Subscribe
- Bookmark this board
- Subscribe to this board's RSS feed
- Show all posts in a topic
- Linear format
- Sort messages by topic start date
Forum Posts
moving router
Got our "Quick Start" kit for Broadband and TV yesterday and followed each step only to realise the connection point in our new apartment is on the wrong side of the room for the TV. Any ideas on how to get this moved? I've exhausted myself reading t...
broadband indoor cable
hiI wish to move my router do I have to ring them up for a cable extension or can i buy off the internet?can you give advice on what cable i would need pleasethank you
Resolved! No fibre phone adaptor received
Had email and texts two months ago saying watch for the phone adaptor to change to phone line direct off modem hub. Nothing arrived and messages say must be done on 5th April?cant get any help on the phone services either just go round and round in c...
AC Adaptor/ONU power supply light
I have the Hub 3 for broadband and TV. My WiFi has stopped working (Green Wifi Light, green flashing power light) yesterday and I've been through all the steps to reconnect etc, should the wall AC adaptor (ONU power supply) have a light on the plug a...
Signal attenuator
Hi, we had an installation a couple of years ago and the engineer left us with an inline attenuator. I’ve just got an upgrade to the hub 5 as the 3 was flaky (lots of recent drops) and when installing it, I removed the attenuator (trying to get the 5...
Red light on Virgin hub 3.0 - hub warm to touch
HiMy Virgin hub 3.0 has started showing a red base light in the last few days and the sides are warm to the touch. It initially seemed to turn to a yellow-ish colour a few weeks ago which I did notice but not think much of before becoming red recentl...
Resolved! We're sorry to hear that you recently cancelled
Hi all, I've had an open order for an installation of broadband since January!!!!. The contractors turned up a few weeks ago and we all looked good to run the cables before they detected GAS on the street. Had a re-install date of the 8th June but ...
Damaged roof tiles damaged door frame, damaged wall and more
Hi All,After a much delayed installation yesterday (council permissions waffle waffle waffle). I am now in possession of Virgin Media broadband and a newly damaged roof, door, wall and more. Does anybody know who deals with claims to damaged property...
Lights on Hub
Hi, We recently received a self-installation kit today, and it’s the hub 3.0. I followed the instructions, however we don’t have a Virgin Media wall socket, but there is a cable coming through that looks very similar to that supplied with the hub. I’...
Latest Helpful Answers
