QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Broadband at my address???

I have the the Virgin connection on my driveway and my immediate neighbours can receive Virgin at their properties, but when I put in my postcode it states that it is not available for my address?Why is this, as it doesn’t make any sense? As I’ve sai...

Selawman by Joining in
  • 5 replies
  • 0 kudos

Last minute cancellation of install

We had an installation booked for today between 1 & 6.... last night at half 7, we received a message that it would now only be on 26/07 - 16 days late, leaving us with no internet for over 2 weeks, with 2 people planning to work from home in that ti...

Resolved! My home address isn’t listed

I really wanted to get 1 gig fiber in my new home but I can’t see the address in the list on postcode search results. But available for many houses around me and especially a house just opposite to me. It would be helpful if I can get an engineer app...

Ahkill by Joining in
  • 1 replies
  • 0 kudos