Broadband Order Confirmation
I ordered Broadband on 30th and I've yet to receive a confirmation email, only the pre-contract documents. I'm just wondering how long it may be before my order is confirmed?
QuickStart, set up and connections
Installing and configuring your kit
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Why can't I get virgin media both neighbours have it?
Hi, This has also been my experience. Every one of my direct neighbours has fibre access apart from my house. We are a terraced street in central London so this seem very strange that I wouldn't have it. Can you please arrange for an engineer to visi...
Preinstall team nightmare and date switch
I hope this is the right place, I'm at my wit's end trying to sort this out.My installation was supposed to happen yesterday 31/10/23 at my new address (I moved my service from my old address). Despite multiple conversations confirming it would occur...
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