Yesterday I had received the VM self installation kit but unfortunately I could not able to connect it since I don't have the VM wall socket , there is an open reach socket /Cox cable and a euro bell wall socket .Kindly help.
I seem to be having difficulty with the 4G backup dongle setup. I have received a new dongle and SIM and found out that the SIM needed to be registered for it to work!With the dongle connected to the router, it continuously flashes green (fast). I ha...
Hi, having a bit of a weird issus. Trying to connect to Blizzard or the World of War craft websites gives a 403 permission denied but when accessing using the like of Cloudflare Warp it works. Seems to be an issues with my IP address. Anyone come acr...
Hi, is it possible to arrange an engineer to come and connect the 2nd tv box i have that was left with me ? Regards Alex
I returned from work today to find that virgin decided to drill my next door neighbours media box into my property. How virgin made this mistake is beyond me, as my property is painted black and my neighbours is white! Phoned to complain and find ou...
Hello,I ordered broardband to be delivered to my address on Saturday but it never turned up, and I had no notification beyond the first email.I phoned the pre-install team and they said they had no record of this order, so I ordered again with delive...
HelloJust a query regarding my account.I have order a quickstart self setup for a new property I am moving into next week, and the delivery date for that is the 7th October(day after I move in)I have recieved an email with my pre contract and another...
my isolator cable is too short . Do yoy do a longer one or will the socket have to be moved?
I recently joined virgin at the end of July this year and only now seem quite happy I did as they have now removed tnt sports from all packages. I was offered over the phone sky sports UHD for £22 a month on a rolling contract and was wondering if by...
