Afternoon, Has anyone else had problems with Yodel delivering their hub?We've just upgraded and were told that the new hub would be delivered on 15.3.23 but no sign of it. We can't track it either as we weren't given a tracking number, so at a loss a...
Hi. I received the self install pack but can't install it we need an engineer visit.Below is why.We had sky and when i went to set up my install pack, I noticed they took out the connector and used the virgin casing to put there dish and TV wire thro...
hi' my broadband service is disconnected as of today and i'm wanting to know how i get a pre paid pack sent out or maybe somebody from virgin media to collect the kit/item as i do not want to be charged thanks.Dean
Hi all - my partner and I have bought an apartment in a block that is tied with Virgin (all apartments are Virgin Internet). Our internet install date is tomorrow morning but we have not fully moved in to the new property yet (no furniture until next...
Was asked to post here...https://twitter.com/jasoncartwright/status/1634275498791518208http://gw-vip.ms.virginmedia.com/exp-customer-details/v1/api/customer/websafesecuritysettings… returns a 500 Internal Server Error and (with the IDs removed)... {"...
I'm now on my 2nd HUb 5 to try to solve the problem of random disconnections of service. All associated with MDD errors according to the network log. Lots of people on this board have reported the issue. I'm just wondering if anyone has managed to so...
Hi everyone,I've moved into a property around 6 months ago in suburban Manchester, and I've tried several times over the past few months to get a VM connection, everytime I have contacted the sales/customer services team I receive a generic response ...
I can connect my devices to hub wirelessly but do not have internet Hub has been restarted and reset but still no internet and service has only been in a weekCan someone help pleaseRonnie
I'm considering having virgin media installed to replace my sky. Is it possible for virgin to use the sky cabling as this is buried under the floor as my TV is on an internal wall.
I am having the same issue, and frequent disconnects for the last 2-3 months. Cable Modem StatusItem Status Comments Acquired Downstream Channel(Hz)482000000LockedRanged Upstream Channel(Hz)46000000RangedProvisioning StatePartial Service (DS only)Ope...
