Good evening,I've been trying to resolve this issue for around a year. We moved to a newly built property and highlighted that the address list ends at my next-door neighbours property.There's another 3 addresses (including ours) that are missed off ...
I have had some building work done outside the house. My cable has been cut, I fashioned a temporary connection which has allowed me to post this but it needs a proper repair. The online testing sometimes says faulty but sometimes ok. My connection i...
Hi - The Virgin cable runs around the outside of my property on 2 sides a few metres from my boundaries. Many of the neighbouring properties show as available on the postcode checker, but not mine - I suspect as it was an infill development a few yea...
Hi all, looking for some advice if possible. I am looking at moving to a new flat, and when checking Virgin's availability checker I see nothing is available. However, the flat next door (we share a wall) and all other flats in the building, appears ...
Hi, I have an exterior cable down and loose in front of our house. I believe it’s part of the phone cables, although our phone line is ok. Can someone from Virgin contact me and resolve this for me?I’ve tried phoning Virgin up, but there’s no obvious...
The outside brown virgin media cable box / cover is completely broken and come off. I am concerned about the cabling integrity to the natural elements as well as unscrupulous people who can easily cut the wires (It has been done before I'm sure) . I...
Hello,I placed an order online for a Fiber Broadband on 22/2/2024 and selected 1/3/2024 for the engineer install date. I only received my pre-contract documents and order summary (saying "We’ll send confirmation of your technician installation date s...
I'm moving flat in a few weeks and want to get broadband for my new flat. I've used the postcode checker and my postcode does have full fibre, but my flat doesn't. The building that the flat is in, and all the other flats in my building, have it, but...
Hello, I haven't got WhatsApp so I'll try this forum.I am currently in the process of getting a dropped kerb installed for a driveway. I believe I have a Virgin Media manhole on the pavement where the dropped kerb is to be installed. The manhole cove...
Good Morning,My neighbour has recently had Virgin cable installed and this was done whilst so was away from home. The contractor has connected in front of my property and damaged my hedge and left concrete and crisp packets on my property whilst runn...
