My broadband should have gone live on 2nd Dec 2022, I get a date each month but then the day of installation it gets pushed back to the next month. They will now ‘install’ mid March.I’ve put in 2 complaints, spoken to the pre installation times many ...
i’ve been trying for months to cancel my wifi but i can’t find a contact number or anywhere on the website i can do so, pls help !!!
I need a box replacement, it blew away in the winds, it's been reported before but with no response, hope to get it replaced ASAPThank you
Hi, I paused my sons desktop computer connection to the broadband using the connect app - the desktop does not have WIFI and the internet ethernet cable plugs into a box which has a cable going into the back of the hub (desktop is upstairs). Strugg...
Hi,I signed up to Virgin Media with QuickStart on the 14/04/2023. I received the pre-contract documents and the hub and am all set up and the wifi is working. I haven’t yet received any welcome email or any other communication with an account number....
Hi, My address is not listed on the checker. My address backs on to a main road, would seem like fiber could be installed. Other addresses on the same street are listed. 2nd floor flat. I have requested an engineer visit. Thanks for your help.
I’ve been trying to order a business virgin media connection ever since the street was cabled but the online checker says it’s not available at our address but it is in the residential flat above us and the house across the street. I’m struggling to ...
When I checked my address, it came up with 'Sorry! Our services are currently unavailable at this address.'.But my immediate neighbour's address is within the service area!Can I join?
I keep getting this screen. Have tried to reply and check the settings. Everything is working fine but still cannot connect my broadband on the app. Anyone know what to do?
Hi, could you please help me book an engineer to install a virgin media socket as mine is openreach Thanks
