Hi all, I have just received a text stating that virgin need to do some pre install work on the property that I am moving into later this month. There is a link to tell them about my property that sends me to a page where the “tell us about your prop...
HelloI came back to my property today to find Virgin Media drilling through my walls. They were installing at the wrong address and were meant to be at the opposite house. My dog was completely distressed and had spent an hour barking at all the nois...
Since morning I have been trying soo hard to fix my wifi but it’s just not working (have a hub 5) the wifi was off all morning then came on around 11am. After that the Wi-Fi has been continuously working and not working. I’ve rebooted multiple times ...
Today I noticed that the Cabinet Just outside my Door has the Cabinet Door off with the internals (including I think the connection to my home) exposed to anyone walking by.I tries the normal support line, but all I could do is get to a point where t...
Like many many other people I placed an order online, chose delivery date of 13.09.23, and expected to receive a delivery date confirmation email, but received no such thing. I have checked my spam/junk folder. I tried calling the given customer serv...
So I've plugged everything else in fine, just having trouble with the white isolator cable. It goes into the wall socket fine, but I just can't plug it into the router. I'm not sure why because it looks like it should fit, just doesn't go in. It's th...
So towards the end of the month my bills will be increased, I am looking to either cancel or downgrade/maintain similar price range, however when I call they say they are too busy, and the online live chat is non existent, so here I am looking for so...
Hi, How do you contact virgin media about a broken brown virgin media cable box cover? Thanks, Rez
Hi,I would like to move the location of my router from the front of the house to under the stairs.I understand there is a £25 fee. How do I get this booked in?
Hi, I know this post may take a while to be acknowledged by Virgin Media Staff, however its not an urgent issue currently....The issue I've noticed over past few weeks is instability in upstream and increases in jitter/latency, looking at modem infor...
