hi all so i'm due to be connected to virgin media broadband in august i picked the self set up option and expecting to get the hub 5 but my question is i checked where my wall socket is and opened it up is this okay to use with the hub 5 or would i n...
I'm moving house soon, however I'm not moving into my new property until a few weeks later. The property I'm moving in to is connected to the Virgin Media network, so I want to take my current broadband package with me as we still have 6 months or so...
Hi,I've ordered a QuickStart self-install kit to be delivered Tuesday 1st August at a new property I'm moving into. Having now had time to inspect the property, it looks as though the little cable feeding out the bottom of their old Virgin Media box ...
Hi all,I'll be moving into a new build bungalow in October, the small development (4 semis and 1 bungalow) is not far from being complete.The bungalow is set back from the road, behind the 4 new semi-detached properties.VM service the road, and had p...
I have an old (not smart) phone which I want to get working but it is locked to Virgin Mobile network, so I thought I could just get a Virgin pay as you go sim card and put it in but nowhere seems to have them. How can I get one?
I have arranged for Virgin TV and broadband to be installed in my home on the 7th of August.I have since found out from Virgin media that I need permission from my landlord for that work to be carried out.I asked my housing officer,who represents lan...
I am waiting for my QuickStart box to arrive, but I never received confirmation of the delivery date and I haven’t had anything from yodel. I tried using both the virtual chat and calling customer service, but both require my account number which I d...
I have recently bought a house and wanted to set up virgin Wi-Fi after calling us a sales advisor he told me that there is already a virgin wire going into the property. When you go online it says that my house is eligible for a self install kit. I ...
Virgin broadband ordered on 18/06/23 and still not connected. I've had 3 dates booked and despite waiting in all day on every booking, they have either not turned up or said they cannot do anything! Today I have been told that the next booking is not...
Evening all, I'm looking to switch providers to Virgin (potentially) fibre broadband and currently living in rented accomodation which does not have existing fibre installed. I've queried with the landlord and they have told me they are OK with a new...
