Hi, Virgin were out laying cables on my street back in November/December and when I checked on the website it said they were bringing the full fibre upgrade service to my area soon, now flash forward to May and when I go on the website, it says they ...
So.. signed up for the VM trial yesterday, and our area is pretty much all PIA, but when I got the text to send boundary information over the person was adamant that someone would have to come and pre-inspect it, and then someone would have to come a...
how do I get a spotter out? Keep being ignored and fobbed off on the phone!
I have a really nasty loop of white wires stuck out of my house ready for Virgin Media. I'm in contract with my current supplier so wouldn't even be able to switch for a while. What's the best way to tidy this up as my other half is half jokingly tal...
Hi, I am wondering if the VM socket of my flat as in the attached photo works out for a fibre connection.The availability checker said yes in my post code area, but I just want to make it sure.Many thanks.
Hi, I'm due to receive my self start broadband kit today but I would prefer to wait until my existing Vodafone BB contract expires (less a few days for testing) before connecting the VM router. My question is, would my contract (payments) start when ...
Hi, my Hub 3 has had red light on for several days and won't go off.Tried upplugging overnight but still comes back on. Unit feels a bit warm as well ?Also tried phoning to get answers but unable to get anybody willing to sort apartfrom telling me to...
Hi, I'm trying to purchase a broadband deal but my address isn't listed in the postcode when the flat next to me is, as is the building below. Could anyone help?
I’m new to virgin media and I’m feeling like I might be regretting my choices. I’m finding it so difficult to just speak to anyone for help. My hub has had a red light since I got it, a technician installed it for me as I needed the wire extending ar...
I only had virgin installed 2 months ago and noticed today that the brown box is hanging on by a thread and the front panel has now come loose. Not overly impressed after such a short length of time. Can anyone at Virgin arrange for this to get sorte...
