superhub 3 has constant red light , i have tried everything suggested , turn off and on , reset , etc . doesnt feel hot but needs sorting , will i be able to get new hub sent out ? thanks .
Hi hope this time I’ve put this in the correct place we are revamping the living room so want to move the router to the other side of the room 3 metres max.the white cable coiled up in the white box appears to be long enough to reach.Are there any is...
I'm looking to move the outside cable as it currently runs right across the lawn which is difficult to not damage when doing garden work. I want it to run along the fence and the house. The brown box also needs replacing. Looking to book a call out a...
We purchased our property in October and our installation date for Virgin Fibre was originally January but has been put back constantly and it is now May. Virgin say it is because they need permission from the council to dig the road. Has anyone know...
Hi,So Virgin Media broadband is available in my area and has higher speeds than my current provider but it's not available at my property. When filling in my neighbors' addresses through the checker, it came up as available for them and they're only ...
Currently on 1gig with a phone ( evenings and weekends) and paying £38 with discounts. Can someone tell me if the hub 4 can carry 1gig, just curious as I thought it was hub 5 only. When I gave my notice two days back I was offered the same but at £56...
Hi there my street was dug and virgin cabinets and the little man hole covers with virgin media on them put outside our flats/houses. This was in September 2022. I have since received 3 separate emails stating that we will be switching on soon. Then ...
Hello, we have recently moved house and have noticed that the virgin media cable runs diagonally across the garden, which is going to make cutting the grass tricky. It cant be buried as its too short. How do we get this fixed ?
I put in an order for my fibre a month ago, and have heard nothing since. Can I have an update on my order please? happy to PM details for an opperative to check up for me.I was also due to have an engineer out to reassess the path for the cable to b...
