I’ve got M350 and already have a Hub 5 after asking for one 6 months ago. I upgraded online to 1Gig broadband expecting just for my speed to change but I’ve received a txt and email advising my new quick start kit is arriving tomorrow. Why would I ge...
My quick start parcel was due however it never came, had another update that it would be delivered on a different day and was given a time slot. The time slot has now passed, I spoke to someone on the live chat and they told me it was still at the de...
About 2 weeks ago I noticed my router was rebooting because of a software updated and then a few - Cable Modem Reboot because of - kernel-panic. Now it's happening more frequently
Keeping it shortbeen passed from pillar to post on every phone call telling me they cannot provide a date to come out to dig down to install the cabling that enables us to have gigabit fibre in the house. first got told news a wayleave needs to be fi...
I am having my Bt line ported (?) over to VM. I am not in contract with BT. Will I need to tell BT about this when the swap is made.
Got my HUB 5, connected it and the light was flashing blue constantly. Called VM and they couldn’t resolve it thru a phone so they apparently booked a technician for NOV 10. Plugged back the HUB 3 and the connection is not working as well. Can someon...
Hey so not so long along upgraded to 1 gig kit got a hub 5 and got a new cable installed into the house currently got 4.9 coaxial wore coming into then going to a 3.9 spliiter then into the hub 5. No longer need or use the splitter was wondering if ...
How do report on line a damaged box
I have just received my new broadband package, it's all connected up but there is no internet access. My cable set up (from outside) is an old one, I need a technician to come and install a new wall plug socket.... Please help as in a day my previous...
Hi,I thought I would just give some advice to anyone who is thinking of joining Virgin Media...I recently became aware that VM had been made live on my estate following a conversation that I had with a sales representative of VM who knocked on my doo...
