Original verification email, the link took me to a page that says the service is unavailable,Now I cannot get a new verification email sent, very appalled, its been over a week with no progress, only trying to do a simple task
I had the pre install work done on Friday 3rd feb. came home to check the job that was done and it was horrible. Exposed wires and definitely not safe for the public walkway. Spoke to another engineer who’s doing someone else’s work today and he sai...
Hi, The town where I live has had Virgin broadband (NTL) for well over a decade and the boxes and all over the place. I have been a customer for all these years up until the past few as I have moved to a new built street that currently Virgin does no...
Our cabling runs into our front room. Despite having 500mb + wifi there, Virgin ethernet/wifi boosters running to the back of the house (a 6 year old extension) only gives me 20mb. Massively frustrating as this is where my work study is.Would Virgin ...
Hi, For over a week now my hub light is red. I have internet and no issues that I am aware of. I have done the reboot, reset (with the pin), checked that all the connections were tight multiple times. I've called the Helpdesk and they have just to...
Hi,I am hoping to find someone that can help me on here as I feel I have exhausted all other potential avenues. I have spent countless hours on the phone to the endless number of Virgin media teams through the customer service number, each of them ju...
Looking initially to take the broadband option only. If I decide at a later date to add tv or phone, will VM need to add cables or do they install all at the same time to the house and then switch on whatever when you upgrade.
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Hi,I'm also looking to order a pod and have no ide how to go about it?It says I should be offered the option in the connect app but despite getting 3mb and 7mb in certain rooms (on my M500 Volt package) nothing ever pops up.Can anyone help?
