QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Delayed Installation

Before going on, I'd like to say that I have viewed so many cases in this community. I know that many customers have been cheated by the customer service from Virgin Media. My case would be nothing when compared with the torture to the other customer...

Wall Socket Installation

I am trying to set up our wifi.I ordered a broadband only package because it said I could self install the kit. But I don't think I have any Virgin Media Wall sockets in my house. I've looked everywhere but can't see a way to book an engineer for thi...

ot2000 by Joining in
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Resolved! Repeatedly Delayed installation

 Hi All,Our Wi-Fi was meant to be installed on the 1st of August 2023. Less than 24 Hours before this date, we were told additional work needed to be carried out. I was told a temporary Wi-Fi box would be dispatched but this never arrived.I liaised w...

Willhare by Joining in
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