Hi mine doing exact same I've had 2 engineers out changing connections lowering upstream changing splitters and replacing hub 5 with a newer one and bang still doesn't work I'm fed up with it.have you had any luck with yours and thank you for any hel...
Have I made a huge mistake by signing on with Virgin for Broadband?I have had so many issues with trying to get hold of them since I signed up a couple of days ago.When I started, I had a readily available tech walk me through how to sign up and prov...
A salesman rang me and after him saying theres no electrical gift on offer at the minute we agreed to a second choice deal waiting for quickkset up box to arrive and the word quick easy turned out to be far from the case couldn't set it up so I rand...
Hello,I have had the Hub 3 for a few years now. Recently it has been displaying a solid red light (internet connection generally OK, occasionally dropping signal). I have troubleshooted and done all the suggested solutions (reset, turning off at powe...
When i search up my postcode to buy broadband it shows my correct address but with( Rbs/royal bank of Scotland ) next to it. I do live above a rbs but there is a virgin media box inside my flat and i’m worried that if i buy any broadband from virgin ...
Hi There - I have a similar issue in that I have moved to a property on an unadopted road. I should be able to get the neighbours to sign a Wayleave agreement. Grateful if I can discuss with Virgin Media please. thanks [MOD EDIT: Post split t...
Has anyone managed to resolve issues with the broadband installation date being continuously moved? Mine has just been moved for the 4th time, with another delay of over 2 weeks.Any tips would be helpful as I work from home so this is really impactin...
Hi I ordered the quick start self install kit however as I’ve come to connect everything to my virgin connection box the box is no longer on my wall and the wire has been cut.I need to book an engineer after all to fit a new connection box but can’t ...
Hello, Ordered Virgin Media broadband, hub 3 arrived, connected as per instruction, showing WiFi with no access to internet. I do have Telewest socket but never tried to use it. Previously used other type of socket (it says BT on it) with Sky but vi...
Hi, I would like to change where my cable enters the house. It currently comes into the back room but I would like to change it to the front room. Does anyone know how to arrange this?I have tried to contact Virgin but just can not speak to anyone wh...
