Recent DiscussionsCabling assessed as fire risk As well as a personal VMo2 subscriber, I am a Director of the company that owns the freehold of the estate of private flats where I reside in south-east London (SE19 1DR). The whole estate of 74 flat...Installation - still going ahead? Hi , im moving into me partners and were getting virgin installed on the 19 th of July, there has never been virgin in the house previously, her property has a fully block paved drive , They asked m...Virgin Connect App How do I reset the account info associated with my Virgin Account app. I do not want to delete cache or the data, I actually want to reset the data the Virgin have associated with this app so I can r...Need a new box cover Where can I get a box cover for this ⬇️ When will Virgin Media be activated in my area? Hi - during May our road was upgraded with the grey cabinet and little black boxes at the end of each property. Can you advise how long it will take before the service is activated please? Postcode i...I need our cable moving Hi Team, I need our cable moving as well. Could you please send me a private message to get this booked in? Thanks What do I need to removed to plug Virgin Hub in please? Just moved house and Virgin says there’s a connection which there is an NTL one, looks like someone’s maybe used a longer cable and cut it, which cut should I remove to screw my hub in? Thank you Move my box Dear team, I have spent the past 45 minutes trying to get hold of an operator via the telephone options and WhatsApp, neither work by the way. I would like to arrange for an engine to visit my hom...Longer coaxial cable needed, can Virgin supply one? I need to move my hub 3 router from behind the tv to try to improve the WiFi signal. Unfortunately this is where the engineer put it when it was installed but with a very short 1 metre cable from the...SYNC Timing Synchronization failure - Loss of Sync For the past 4 weeks I’ve had constant broadband issues where the connection drops for a couple of minutes. Every occurrence of this coincides with the following critical error being logged in the mo...
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