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Forum Posts

Stream box not working

I tried to set up my stream box for the first time and no light comes on. I’ve unplugged everything and plugged it in again but it’s like the box is faulty. Does anyone know what I can do? Thanks

lesleyf1 by Joining in
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Moving brown box

Helloi need to have my brown box moved in order to facilitate a gas connection. It only needs to move 2m along the house but I don’t need or want any new holes or entrance points. Can this be facilitated by extending the cables etc?  

Resolved! 9 days no broadband

It's now 9 days without broadband in my area N22 and VM keep saying on there page that area has no issues but lot of people in that area with VM has no internet.Why that? Maybe to not pay a compensations? I have never experience so long time without ...

Alex75 by Tuning in
  • 6 replies
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Waiting for delivery of new router

Hi, I ordered a new router as the old one stopped working on the 3rd October it is now the 10th October no sign of the router and I do not have a tracking number to find out if it's even been dispatched yet I need help to get this sorted I'm paying f...

Installation Issues

So after 14 years with Sky and their only offering deals when your contract is expiring i took the plunge to move to Virgin with everything setup to be installed on 30th September. During the whole process of joining Virgin it was noted with the agen...

Constant Outage

Hi Forum,I’ve exhausted all other contact methods so thought I’d give this a go before returning to banging my head against the nearest brick wall.For the last six months I’ve bounced back and forth with Virgin over regular outages.  Various technici...

Switching from sky to virgin

Hey all I'm looking for some advice currently we are on a sky broadband and TV contract but we want to change to virgin WiFi I would like to know if its as easy as ordering the new virgin package and just plugging the new virgin box into where the sk...

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BKing_23 by Joining in
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