QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Resolved! Can't book an engineer stressed out

I've just received my quick start package which I haven't got a clue how to set up I need an engineer which I have struggled to book I've found it all to stressful I'm a 68 year old pensioner and after trying and failing to get any closer to getting ...

Marie55 by Joining in
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I have been sent the quick start not realising I couldn't do this myself as need a virgin box installed. I have googled how to get this booked in but I haven't been able to find out how, does any one know how I do this? 

Flashing blue light hub 5

So about 2 hours ago my hub had a red flashing light, I have turned it off, the white light shows, then flashes white, then flashes green and now flashes blue and has done every time I have reset/rebooted it. Obv this means I have no internet or tv. ...