I've had my Hub replaced by an engineer. Now my2 wifi pods won't connect to it whereas they were connected to the old Hub. I've switched them on and off and that didn't work. Then I attached one to the back of the hub by a cable and pressed the wp...
I didn't realise the O2 contract was separate at the time, and I've had it for a few months. I don't use it. I have the absolutely cheapest £6pm SIM. Can I just cancel the O2 SIM and keep the 1Gig Volt?
It's taken over 7 months to install broadband with no real installation in sight that I can trust. Has anyone else had this issue and is there anything I can do or someone I can speak to that can assure an installation date?Thanks so much
Hello there,I need the cable from my wall socket either replaced or shortened as we are moving things in the house around. Could someone please contact me so we can arrange an appointment? I understand that there will be a fee of around £25.Thanks ve...
Hi, the brown box outside of my house which keeps the wires hidden, last week it was stolen, how can I get it fixed or replaced?
HelloI have a Hub 3 with various things connected to it via wifi.I am trying to connect a couple of laptops to my Wifi at home, both have previously been connected to it.When I try to connect both are now asking for the password although they used to...
Any ideas? Never had this before. I mean I've had "internet not connected" on my devices previously but this is when the router is reconnecting or flashing etc.It's currently a solid yellowish light. Gone in to the router settings on a browser and ev...
I received a self install Hub 3 today but cannot find a wall socket to connect it to. I've been on hold to VM for a while and have given up. The hub is plugged in and my phone can find the WiFi, but it's not working as it can't connect via the cable....
I signed up back in December. Installation pushed back, then back again to March due to a construction issue which I thought fair enough. Shouldn’t take 3 months though. I had worked for VM for 10 years i. the past so I know these things happen. Had ...
Virgin showed up yesterday (04/05/23) to swap out the street cable they said was most likely causing issues with my service and this is the mess they leave me with... Now not only have they caused the broadband to reduce in speed by half they've also...
