QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

new contract

Hi I order new contrac I moved in here last week but delivery didnt turn up CH2050280241, people who lived here are on 30 days cancellation period, Im just confused what to do wait for that 30 days pass and go online and order new contrac again or wh...

blacha63 by Joining in
  • 1 replies
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Move the router to another room

Good morning, I hope someone can help as I can’t find a way to proceed. Due to some changes in my property I will need to have the router moved to another room. I’ve read that it is possible to do it paying a £25 fee, what is the best way to book the...

daniicol by Joining in
  • 2 replies
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Red light router 3

Hi I have a constant red light on my router 3. I've unplugged and restarted many times, but always return to a steady red light. I've worried because the posts all say there is a risk of overheating, and also because I'm online all day for profession...

Switch Over In Same Household

So after unsuccessful contract negotiation/retention calls, we've decided to cancel our broadband currently held in my partner's name. I've now taken up a new contract in my name as a new customer and an expecting the hub to be delivered for self set...

tryol0 by Joining in
  • 2 replies
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