Currently on 1G with a hub 4 and over wireless I have never seen any of my devices hit more than 400 - losing over half through wireless... but still plenty for what I need.So I have a new account starting in February and of the M350 my hub will get,...
I've forgotten or lost the settings password for my Super Hub 2ac, for accessing it from my web browser to check settings, speeds etc. It's not the default "changeme" one shown in the guide, or the one that I had written down.How do I go about gettin...
Hi all new to forum so not sure what to do. Was wondering the best way to get an engineer round to relocate my cable as moving tv in the lounge. Thanks for any help
Hi ordered a virgin media box that is supposed to arrive today but instead of receiving a confirmation email I got an email about a gone away from. I’ve just moved into a new place and I really need my internet sorted out asap. Should I still expect ...
Hi there , I am new to this Digital land line .I am a business owner,and I use Epos system to creat a customer data base using land line . But since my land line switched to a digital one , there is no communication between the Epos and the digital l...
I've wasted 2 hours yesterday and 3 hours today dealing with incompetent staff and an unfit ordering system.The order number is VM4430652377 and I have been told that it is UP TO ME to contact whoever the previous customer was (no idea who) and have ...
Was previously a customer of virgin media but left last October due to local fttp being installed. Long story short, they have yet to even start the road install so looking at possibly re-joining virgin. I had the 1gb connection for around 3 years, w...
I had the 1 gig servie installed on the 8th Jan 2023 and no issues until today. I was up at 5.30am and switched my mobile on and no connection. White solid light on the hub. So i restarted my phone, still no connection. Tried all the computers in the...
Woke up this morning and as I do check TBB Quality graph daily for any packet loss issues (which there have been throughout the last few days, little spikes often) to find a solid red wall had started and since I just woke up I assumed that the broad...
So just spoke to customer services and booked in a move of the cable going into the house as its on the wrong side for its use case. It was confirmed by the customer service representative that the technician showing up on the day will be digging the...
