I live on a private driveway which has three houses on and none of the occupants have an issue with the drive being dug up. The details of all occupants were provided to Virgin Media at their request. I did not hear back from VM so contacted them and...
I placed my first order for Virgin broadband on 19 February. It was supposed to be delivered on 23 February but it never arrived. They said there was a problem with the previous tenant at the address and we should wait. We waited and we were only abl...
Hi, is the black power cable which goes into the hub 3 the same wire that goes into Hub 5 or is it different? Thanks all
Had a new Hub4 installed 2 days ago. All my devices reconnected fine, but trying to use Virgin connect App but it cant find the Hub. Tried all the advice the app gives, (android) have cleared cache and data, have enabled the location.Really want to g...
Please can somebody contact me to arrange my router to be moved to a different room? Thanks
Hi,I'm having some work done in my lounge and had to unplug the Virgin Hub 3 to move it out of the way. I have a second Virgin point in my bedroom, and I thought I might be able to plug the hub into there in order to have broadband. However, the hub ...
Machine roomLiving room wallI moved into my new apartment where the Virgin fiber was eligible but a technician had to come because no one has ever lived in the apartment and it was a first connection.The fiber arrival to the apartment is in the machi...
Hi - My Hub has had a constant red light for weeks & now no internet connection.Tried all the usual steps of re-setting, checking connection cables, ensuring hub not over heating but still no internet access. Any advice welcome.
Does anyone know where I can get an extension cable from my wall socket to the WiFi hub?
What a load of rubbish the pod and connect app is. Is it worth persisting. Should I just give up with it
