We no longer watch much TV and stream 90% of what we do watch & are planning to just use Freeview and Broadband once our contract expires.That being the case what should we be expecting to pay for M500 (or even 1Gig) Broadband only?I honestly (and I ...
I applied for broadband on the 20th November and have still not had a reply for a pre-installation date for almost 2 months. No one on the phone is able to give me any sort of time frame despite customer service telling me they’d expedited my case. H...
I signed up for broadband on 15th Jan. I specifically asked the lady about the brown box and said that I didn’t want it located at the front of my property by the front door. She said that was fine and she’s book a pre installation as I wanted to dis...
Hi, just got back to VM and have the hub 5. Simple question, how do I log into the hub?No idea of ip address or password. Is there a list of recommended settings to get the most out of the hub?Thanks,
I am becoming increasingly frustrated with Virgin Media continually delaying the install of my new M350 fibre broadband. A timeline:2nd Dec: Order placed18 Dec: Initial install date 3rd Jan: Delayed install date19th Jan: Delayed install dateAnd now I...
I have a problem with the Internet at home, I can't register on your site. I don't get any billing. I haven't had internet at home for over a week... I called your helpline and they didn't solve anything at all. It already
Hi,I am having the same issue - order went through successfully on the 03/01/24, but i have not received any package or welcome email.i can provide an order number etc, but no account number. i had selected tomorrow as the install date, but i assume ...
Hi We had our broadband installed on Friday and the engineer said that it needed to be as close to the incoming service as possible so its now under a sofa in the kitchen. Not the greatest of locations as im sure you can imagine. Please can you arran...
Hoping to get some guidance. I want to have my hub and my V6 in the same room but I only have 1 wall socket.What is the best way to do this? I have read about splitters but not sure if I can just buy any plus the additional cables.Thanks
Hi There, I've got a bit of my drive near the pavement thats mud and between myself and the neighbour the cable has become exposed.I've due to book in someone to flag the remaining grassy area but I', concerned about the cable being exposed and so cl...
