Recent DiscussionsMain connector loose Hi, The connector on the main broadband cable that comes into the house has become loose and any movement on it stops the Internet signal. It looks like a compression connector and the cable is slig...How do I know what service is available at a given address? I am buying a house, hoping t complete in a few weeks. How can I tell what services are connected at that address? (without having to jump through customer service/robot chat hoop). I search the n...SolvedHow can I check if my physical survey has been done We have just moved into a new house and shortly before, VirginMedia came available at the location. It is available at my neighbours house but not mine, as its set slightly further back from the road...Trying to self install but have cables not wall socket I moved house and the property says it has a VM connection but there are cables which come through the wall and no socket. Can I connect my hub3 using this cable or do I need a socket installed? ...Longer push fit coax cables Hello, Is there any way I can get a 5 metre coax cable? I recently moved my router and the one that came with the installation kit is a bit too short. Thanks for your help. Move cable entry point Hi there! I need to get my Virgin Media cable entry point moved to a different spot in the same external wall and a new internal box installed to then connect to my router. Could a moderator send me ...My neighbour recently got connected but I'm not eligible for some reason Hi, I've been actively trying to get Virgin to come connect my house for years now. Filling in the form showing interest dozens of times but have had no success in the 10+ years of living at this p...Area Reference code There seem to be a lot of queries from people asking for their area code in order to complete the process of linking the O2 ID to the Virgin Media account. I have the same problem - I signed up in Oc...SolvedRed light flashing, trying to activate. I have an existing wire coming from the wall socket from a previous installation. Do I need to plug that into the router? Or do I plug the one i got today and plug into the left side of the router. I...Router reallocated Hi I'm wanting my router reallocated upstairs
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