I’m a VM customer of many years and am looking into swapping my parents over from their extortionate Sky package with terrible internet speed to VM. They live in a detached house with a block paved drive between house and pavement. VM is available on...
Hello,Could someone please contact me regarding moving our virgin media socket? Thank you,James.
I am a new customer to Virgin Media and my experience has been terrible. I would move elsewhere but it seems the broadband industry is in a shocking state. The installation of fibre at our house does require some additional work beyond the standard i...
recently had Virgin installed and the outside cable box cover won’t close properly. Co cable currently exposed. Is this something that can be sorted out. Also need a new remote control as dog took advantage son letting his guard down
Hi, we were planning to relocate the VM brown external wall junction box just around the corner of the house. This is a move of probably about 2 metres and I know we have sufficient cable coming from the street cabinet as I buried it in the lawn adja...
My hub 3.0 has a continuous red light and when streaming signal continuously drops out, I hope I’ve got that right, any ideas please tony
I ordered volt 2 package I have received this email with pre contract and don’t know where to confirm this contract says delivery will be today but still no confirmation
I'm moving to a new place next weekend and took out my first ever broadband contract with Virgin Media this week as the alternative was a much slower BT line option. I'm leaving an abusive living situation and work from home, so getting my broadband ...
Fibre optic broadband became available on our street for the first time over the past year and so I started shopping about for deals. Originally, I went with Sky but then received a call from a Virgin salesperson who convinced me to go with them and...
I just received my set up box and have installed as per instructions. Hub light has been flashing green for 1.5 hours. When I try to check stability of service, Virgin website claims I have not yet installed my hub! Please help!
