at my wits end folks so i need some advice before i decide to bin virgin once and for all.for 18 months now we have experienced internet dropouts on our router, done all the usual, rebooted router 100s of times, wif boosters, 2 new hub 3s, new cable ...
Hi I'm looking for some clarification regarding a wayleave I have been sent from Virgin Media.My neighbours asked me the other day if I would provide an email address so Virgin could connect their house to the network. I have since received the Wayle...
My installation repeatedly keeps getting cancelled and rescheduled. It's been 2 months since my start date was supposed to happen and the next scheduled visit date I've been given is in over a months time.Virgin customer services are a disgrace and ...
As per the title, got a text to say broadband was having issues in my area in the morning, sure enough it was down.Got a text at 12:50 to say it had been resolved, still no internet.Have done multiple restarts on the Hub 5, always ends up with blinki...
Virgin Media Connect App yet again not working. It can never find the Hub or two wi-Fi pods. Followed every instructions given and still no joy. It even says the two wi-fi pods are not compatible with our Hub 4.It’s a joke, takes ages to get through ...
Hi, I went through with an order the other day but just only received my pre contract information nothing else since. I’ve had no confirmation of yourselves just wanted to check it’s all gone through ok?
I'm a existing customer and having a new pressed Concrete drive in the summer. The current cabling runs under some chippings from a wall which is also being removed. I basically need a conduit for the cable to run from street to my wall mounted box a...
After finally getting the Hub3 working, the Wifi is tragically unstable, it's even worse when you use VPN service. Dropping off every 10mins, can't even get a stable speed of half of what it should be. Ethernet cable connection is also not stable 100...
I have also had the same issue for the past four months. I have done countless reinstall and router restarts but nothing seems to work.
Hi just had virgin broadband installedinstaller broke the corner of the brown box outside so no longer rainproof how can i get a cover sent out so i can repair this?
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