Hello,Connection has been a bit iffy this week (which is unusual). CM restarted itself while I was at home during the day on Tuesday 8th. There was a suggestion of work in my area that day 12am-5am, but it was later this day I first properly noticed ...
Ok,so I will be moving house soon and decided to take VM with me. From what I've heard the previous owners had Sky. Can I use the same socket, or will they need to drill another hole? [MOD EDIT: Subject title changed for clarity]
Hi there, I received the Virgin hub but cannot connect the isolator cable to the wall. Please see images. I know that previous owner had Virgin, not sure what link I am missing. Help please! 
I can’t setup a virgin account because I never received a welcome email with my account details. The internet has been working fine for a couple of days now but I still need an account. please send a new welcome email asap
Hi update my broadband package from 500 to1 gig threw the virgin media app But had no word back should off been activated now and new router sent out Order reference: CH2051082936
Hii have just moved to a new house. Old house also virgin media and there was one cable to the house and one output which I connected to the routerHowever, in this house there is a brown virgin box on the outside of the house which seems to be sendin...
Can anyone help me through a nightmare of a situation with VM? I was pushed back from a mid-July install date to a mid-August date so that they could pre-install as Virgin hadn't been at the property beforehand. Frustrating, but OK I get they need ro...
Hi I'm missing this ONU power supply aswell, could someone from Virgin please reply or email me at removed to arrange sending me one, this should really be included in the moving home kit. Thanks [MOD EDIT: Personal and private information has been...
Hey everyone need a little wisdom, I just upgraded from M250 toM350 BB, my old Powerline adaptors (TP Link TLPA717) can only get 200Mbps.....So I need some new ones..... does anyone run powerlines adaptors at 350 and above?If so can you recommend me ...
Hello,I'm trying to get VM facilities to a new build. I called VM Sales a couple of months ago and was told that nothing could be done until the new build had a postcode, which it didn't at the time. However, as of ~2 weeks ago the property now has a...
