After finally getting the Hub3 working, the Wifi is tragically unstable, it's even worse when you use VPN service. Dropping off every 10mins, can't even get a stable speed of half of what it should be. Ethernet cable connection is also not stable 100...
I have also had the same issue for the past four months. I have done countless reinstall and router restarts but nothing seems to work.
Hi just had virgin broadband installedinstaller broke the corner of the brown box outside so no longer rainproof how can i get a cover sent out so i can repair this?
superhub 3 has constant red light , i have tried everything suggested , turn off and on , reset , etc . doesnt feel hot but needs sorting , will i be able to get new hub sent out ? thanks .
Hi hope this time I’ve put this in the correct place we are revamping the living room so want to move the router to the other side of the room 3 metres max.the white cable coiled up in the white box appears to be long enough to reach.Are there any is...
Hi,i have not received a welcome pack, so have no idea what my account number is.M
I'm looking to move the outside cable as it currently runs right across the lawn which is difficult to not damage when doing garden work. I want it to run along the fence and the house. The brown box also needs replacing. Looking to book a call out a...
We purchased our property in October and our installation date for Virgin Fibre was originally January but has been put back constantly and it is now May. Virgin say it is because they need permission from the council to dig the road. Has anyone know...
Hi,So Virgin Media broadband is available in my area and has higher speeds than my current provider but it's not available at my property. When filling in my neighbors' addresses through the checker, it came up as available for them and they're only ...
Currently on 1gig with a phone ( evenings and weekends) and paying £38 with discounts. Can someone tell me if the hub 4 can carry 1gig, just curious as I thought it was hub 5 only. When I gave my notice two days back I was offered the same but at £56...
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