Recent DiscussionsLonger coaxial cable needed, can Virgin supply one? I need to move my hub 3 router from behind the tv to try to improve the WiFi signal. Unfortunately this is where the engineer put it when it was installed but with a very short 1 metre cable from the...No service - cable accidently cut. Hi, my neighbour has accidentally cut my cable while gardening. complete loss of service There is no way of speaking to someone to report this however I managed to book an engineer via the first lin...SolvedWhat do I do about the green virgin media cable How do I contact virgin media to sort this now-defunct cable that is going across my driveway. Is there a team that will come out and get rid of it for me? Can't join VM as address doesn't appear Tldr: just moved into a house and I can't get VM as the address doesn't appear online & when calling they also said there is no service to that property. Every other house on the street has VM and up...Moving address flashing green light.... Hi, the experience of moving house is hard enough as it is and then you have to spend a whole day trying to get everything working to which you are constantly being told by a robot that your account ...Relocating cable entry - Tech visit request Looking to have the cable entry relocated from a ground floor room to a first floor room. Would one of the VM Team be able to reach out to me please as I am unable to get through to a person via phon...New Build House connection I'm moving into a newbuild house tomorrow, Inside the house has virgin branded sockets and all the connections you can think of. The house is one of 3 which are the last to have been built on the r...Waiting for Wifi since May Hello, I ordered a self install kit that was delivered on 10/05 and quickly realised that something wasn’t working. I called the helpline and an engineer came out on the 13/05, he told me that our ...Replacement Hub 3.0 internet blocked: 'access denied' My Hub 3.0 hit the solid red light / overheating problem so I've been sent a replacement Hub 3.0 but when I plug it in and log into the admin page it reports that the internet connection is blocked a...SolvedThree Different Installation Dates I signed for for Virgin on 28 April since then I have had three different install dates my current one on 27 June. I still haven't had any comformation to say that the external works have been compl...
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