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Forum Posts

Connection unstable

After finally getting the Hub3 working, the Wifi is tragically unstable, it's even worse when you use VPN service. Dropping off every 10mins, can't even get a stable speed of half of what it should be. Ethernet cable connection is also not stable 100...

Move router

Hi hope this time I’ve put this in the correct place we are revamping the living room so want to move the router to the other side of the room 3 metres max.the white cable coiled up in the white box appears to be long enough to reach.Are there any is...

Help to move outside cable

I'm looking to move the outside cable as it currently runs right across the lawn which is difficult to not damage when doing garden work. I want it to run along the fence and the house. The brown box also needs replacing. Looking to book a call out a...

Permission to dig road

We purchased our property in October and our installation date for Virgin Fibre was originally January but has been put back constantly and it is now May. Virgin say it is because they need permission from the council to dig the road. Has anyone know...

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