I’ve set up my hub 3. Rang up to connect. Left the activation 2 hours still unable to connect to the internet. Rang back and said it’s connected. How come I can’t get any internet?I’m also unable to crate my virgin media account with the account numb...
Is there anyway to verify a field sales agent? Just had one call due to virgin being laid in the street, not showing on the website as live yet but he is telling me it can be done in 3 weeks and given us a fairly decent deal.
I am the freeholder of a block of flats and we need to tidy up the big mess of cables entering the building because they are a safety hazard. There is no box enclosing the cables as well. I am not an account holder at the address.How do I get this do...
hi, my outside junction box has been damaged with the recent bad weather , i was wondering if this can be replaced by virgin ?
New flat - has Virgin connection and 2 sockets with a cable already attached as in photos below (both sockets exactly the same, just in different rooms. It looks to me to be a screw on connector (I imagine there's a proper term for this, sorry) - in ...
Firstly, i am not a virgin media customer, which might explain Virgin's total lack of action in this regard, despite raising numerous complaints.When i purchased my property, there was a legacy virgin broadband connection - this was a loose cable whi...
I had rescheduled my delivery since yodel didn’t offer any information of what time they were going to deliver so I had changed my date. When I went on to check this today they said they had “misplaced” my order. Has this happened to anyone else? How...
Hi My exterior box cover has blown off due the bad weather, how can I get a replacement.
Hello, My hub was due to be delivered on 31.01.24. I have only had the first notification of delivery and have received no communication.Could you please look into this, I'm quite anxious that my contract with my previous provider will soon be ending...
I have just moved into a new property which has a Virgin line in it from the last tenant, so requested a self-install pack for the 1 Gig Fibre broadband only package, for delivery today 1st February I've not received my proper contract nor any infor...
