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Forum Posts


Hi, I had a confirmation text that my delivery would arrive today and a time slot would be provided by Yodel. I haven't received a text or email and I don't even have a tracking number to check? Can you confirm if it is arriving today?ThankMark      

Gwillerz by Joining in
  • 1 replies
  • 0 kudos

Resolved! Installation issue

Wondering if anyone can help please with some installation issues we’re having.The external part of our fibre optic cable was installed mid December.On Sat 31st of Dec an engineer came to do the internal installation. He said at that time on testing ...

NLS106 by Joining in
  • 3 replies
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Resolved! Removal of Virgin white inside box

Hi there, newbie here I am having to come here as I can't seem to get a straight answer and I have spoken to three different advisors.My landlord needs to do a damp proof course in my living room which means all power points including the white virgi...

Resolved! Repull not attended shocking service

I was due to have a cable repull yesterday after waiting from the 22nd for this to happen. I rung up 5 times yesterday to be told that it hasn’t been updated yet and to call back later. When I first booked for the installation I told them that the ca...

Shignay by Tuning in
  • 12 replies
  • 0 kudos

Virgin Media Hub Problems!

Hello,I have an old Hub 3 Router                            The LED Lights are not workingOn off the Ethernet Connections doesn't work anymore either and I am loosing my wifi connection multiple times a daya restart doesn't help with any of the probl...

Resolved! Repulling appointment

Hi, I've signed up to join Virgin Media on 30th December. Had an external engineer scheduled for yesterday and was told I needed to be at the property for this. Sat in so day and no one turned up. Just phoned to be told that it has been rescheduled f...