Hello,I've trying to request via your costumer service to have further coverage of you Virgin Media fibre broadband to our address for almost 2 years now. I've seen my neighbors having virgin media installed on their house even though we are on the s...
Hi,I’ve had Virgin Broadband for over 10 years at my current address. The signal has always been poor as it is a long run of cable and my flat is the furthest away from the entrance. This has meant that even though I’m paying for 1Gig, I barely get 1...
So I am a little confused.As a treat to myself I ordered a fibre 350 package earlier this monthInstall date was to be today.Fibre line and box was fitted from the pole to the house within days. Guys who fitted it said they had done a few in my s...
HiWasnt sure where else to post this or send it, but essentially I was trying to speak to someone about when or if my street is going to be cabled for Virgin's services, my entire estate has been cabled apart (even up to the house next to my road it ...
Hi, I’d like to add a connection upstairs. I already have a connection downstairs but I need another one.Can you do that? thank you
How can I manually set.the local IP of my streambox. I want to use ADBlock on the router however this stops some channels on the Streambox.Regards.
help, I'm trying to use my 14 day cooling off period but the agent on live chat is saying I need to give 30 days notice. I just want to get rid of my virgin media contract asap, surely I don't need to give 30 days notice to use a 14 day cooling off p...
Hi, Question on router location for a new connection: I am looking to move to a property that appears to previously have had a Virgin Media connection. Interested in ordering a Virgin Media connection myself. The cable is terminated at a socket in ...
Hi,Not sure who can help or advise but I have wasted hours trying to get to talk to someone who can help me move my cable entry point. Honestly it’s the most painful service system I’ve ever come across as you just can’t talk to anyone and I’ve been ...
Please can someone help?????I signed a contract and received an install date for the 18th Jan 2024, it was delayed and I another date March 5th, then April 17th, and then 7th May. Yesterday (1st May) I received email and text to say that the the inst...
