Recent DiscussionsNeed connections covered with box Hi Wondering if anyone from Virgin themselves can help please? I live in house converted to 3 flats and our one of the connections aren't covered at all so exposed to the elements. One set of co...Hub set up- cables Hi all, I have just recieved my self install parcel and trying to set up the hub, however I keep getting the green flashing light. I have checked the cables and they are in as far as they wil...Hub 5x Modem Mode Is the Virgin Media Hub 5x capable of going into modem mode? I want to use my own router. My install is in a few weeks and this is a big problem and maybe have to cancel my order if I cannot use my o...Can't move my Virgin - told my new address is for a business... but it isn't! Hello. I'm trying to move my Virgin Media broadband and TV to a new flat, but am being told they can't do it, as the address is registered for a business. But the address can be found straight awa...Not received my contract email Hi, I signed up to broadband last Wednesday (22nd October) but haven’t received the email with my contract and so don’t have an account number. The only emails I received was the order confirmation ...Exposed Cable - Outside my boundary Can someone please attend and repair? Order reference number Can someone help me to get order reference number start with ws or ch I have checked all email only number I can find is this RS1045785589 I assume is not their right number, Broadband is already con...Shambolic onboarding - help requested I am in the process of moving both my broadband and two mobiles from Vodafone to VirginMedia O2, and am encountering multiple frustrations. My order was placed on 9 October and the broadband was (suc...New Fibre install understairs - prep work I am having a new 1GB fibre line installed in my house in Manchester. All my network equipment including the router, switches, and related gear is located under the stairs. I am happy to do some pre...Positive FeedBack - Please Pass On Hello, following a recent house move my wife and I would like to thank Teeleshwaree for her assistance. She was extremely patient and thorough, ringing back the next day to ensure we were all set up....
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