From April 26th I logged a complaint regarding installation of Virgin Media. Drilling through my brickwork that had already had a sky suppliers entry drill hole in my property. Virgins technicians decided to miss that out and create another hole brea...
Hey dog has chewed the cable thats connected to the virgin wall plus to the back of my router. I cant seem to find what the name of the cable actually is but i think its coaxial or isolator? I'm needing a replacement cable and virgin media have told ...
I do not have virgin media however they have damaged my brand new drive by installing cable when I was out. Who do I report this to. I have been in contact a number of times with virgin media and I'm just being passed round to different teams. Lookin...
I live in a house and all my neighbours have virgin fibre. All properties on my road (including mine) have a virgin fibre 'manhole' outside the front of their property. The numbering system on my road is odd and I have in the past had similar issues....
I've just bought a house that didn't previously have broadband. I'm moving out of my parents and I've signed up for virgin as it was the best deal in the area, and what we had at my parents.I'm currently working from home and in the new house one of ...
Virgin Media engineers visited my property on 16 June 2023 to install wires for internet connection which we had not requested. I explained that we own the property and therefore they had no permission to drill holes in our walls and install equipmen...
Hi there, I recently enquired here about joining VM for broadband, and eventually got an initial contract in place for the M125 fibre service and an upcoming installation date. My neighbour downstairs has VM already and initially I was told I could n...
Hi, I received the broadband wifi hub 3 today and I've been trying to connect it myself. I was told on the phone while I was making the order that I should be able to do the set-up myself as there are facilities in my flat for connection, but I am st...
I note hundreds of people post the same issue as mine below and all the various sysadmins, forum experts, and VM gurus all ask the same questions and receive the same replies and then provide nonsense answers that resolve nothing.Since upgrading to H...
Hi there,I ordered a quick start kit last Thursday with a preferred date of this Monday the 3rd, however have yet to receive a delivery date confirmation or anything else. If anyone could help with this that would be great as we could do with having ...
