QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Installation Damage

From April 26th I logged a complaint regarding installation of Virgin Media. Drilling through my brickwork that had already had a sky suppliers entry drill hole in my property. Virgins technicians decided to miss that out and create another hole brea...

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Damage to property

I do not have virgin media however they have damaged my brand new drive by installing cable when I was out. Who do I report this to. I have been in contact a number of times with virgin media and I'm just being passed round to different teams. Lookin...

AS40 by Tuning in
  • 38 replies
  • 0 kudos

Virgin installation

I've just bought a house that didn't previously have broadband. I'm moving out of my parents and I've signed up for virgin as it was the best deal in the area, and what we had at my parents.I'm currently working from home and in the new house one of ...

Hub 3 set up

Hi, I received the broadband wifi hub 3 today and I've been trying to connect it myself. I was told on the phone while I was making the order that I should be able to do the set-up myself as there are facilities in my flat for connection, but I am st...

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xwang by Tuning in
  • 4 replies
  • 0 kudos

QuickStart pack not delivered

Hi there,I ordered a quick start kit last Thursday with a preferred date of this Monday the 3rd, however have yet to receive a delivery date confirmation or anything else. If anyone could help with this that would be great as we could do with having ...