Hello,I recently moved from BT to Virgin and received a Hub 3 router. All my devices work properly but I can't connect my Canon MG3650 printer to the Hub.I have tried almost everything (reset printer to factory defaults, disable Hub 5.0Ghz, disable c...
On the 8 Feb 2024, I ordered the Gig1 Fibre Broadband upgrade via my VM account. I received a confirmation email with an order number, but since then nothing. If I check “My Orders & Appointments” it reports that I do not have any open orders.When ca...
I mentioned a while ago that I wanted my super hub moved from it current location, which is located in the loft room and I wanted it moved to the Front room which is nearer to the point where the VM box on the outside wall.Someone said that VM charge...
Hi,Can I plug the VM white plug with the green led into an extension cable or should it be direct to mains
Hi, my router power cable has become damaged.Does anyone know where I can get one? Thanks
Hi. Hoping for some help please.I guess this is a common theme, however I'm looking to move into a new property in the coming weeks however the property is showing as not 1 one Virgin can supply, however other propertiee next to it can.Is there any f...
I've been with Virgin Media since they took over NTL some 20+ years ago.One house move and everything falls apart.Moved Aug '22, was told 2 weeks install. That turned into 5 months of cancelled appointments, repeatedly stating 'still need to do outsi...
We are moving into a new build property in a few weeks. The development has fttp installed by OFNL. VM would be our preferred provider however when I tried to purchase a broadband/tv package online despite the website saying VM is available at our po...
I have subscribed a contract with VM on the 6th of January. I have never got neither external work not internal work done.I have complained to the Ofcom and Virgin Media cancelled the contract before the legal duration of ONE MONTH that involve a com...
Good morning,I ordered a virgin media broadband back in October 2023.My installation date has been moved 15 times now, please see below:1. 07/11/2023 - installation requires essential works2. 08/11/2023 - Installation requires essential works3. 09/11...
