QuickStart, set up and connections
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Forum Posts

Virgin boxes and cables

Hello,I recently bought a house and there are 2 telebrands (which I’ve been told it’s the old virgin media…) and 1 virgin media boxes in my houses I don’t know why there are 3 of them in the house and what they are used for. I’ve tried to contact Vir...

linhta by Joining in
  • 4 replies
  • 0 kudos

External Brown Box Damaged as Expected

Hi. I signed up to VM two weeks ago, not turned on yet as I had to give 1 month notice to Sky so will be up and running around 5th of May. The engineer came to fit the external brown box, but he never knocked on the door, so by the time we realised h...

MV20 by On our wavelength
  • 11 replies
  • 0 kudos

Delay compensation entitlement

Morning,I was due to have fibre installed on the 19th, then rescheduled to the 22nd. Neither date happened.I was told when I ordered the line at the end of March that it would need to be pulled to the property. An engineer finally attended yesterday ...