Recent DiscussionsRelocate router hi, how do i book an engineer to come out to see if he can relocate my router to a different room. thanks richard SolvedAddress not in VM Database I'm trying to order broadband, but my new build address is not shown. It has been on the Royal Mail database for months. VM have confirmed that the service is available. How do I get my address add...How do I get VM fibre with so many hurdles? We only have a BT/Openreach copper wire connection which breaks down constantly. No plans for at least a year to put in BT/Openreach fibre. VM is my only option but I can’t sign up online to change p...Move cable entry point Hi there! I need to get my Virgin Media cable entry point moved to a different spot in the same external wall and a new internal box installed to then connect to my router. Could a moderator send me ...Red Light on Hub Good Morning. I have a red light hub on my hub but am connected to internet. Have turned hub on and off at the mains and on the hub. What should I do now? Router reallocated Hi I'm wanting my router reallocated upstairs Main connector loose Hi, The connector on the main broadband cable that comes into the house has become loose and any movement on it stops the Internet signal. It looks like a compression connector and the cable is slig...How do I know what service is available at a given address? I am buying a house, hoping t complete in a few weeks. How can I tell what services are connected at that address? (without having to jump through customer service/robot chat hoop). I search the n...SolvedHow can I check if my physical survey has been done We have just moved into a new house and shortly before, VirginMedia came available at the location. It is available at my neighbours house but not mine, as its set slightly further back from the road...Trying to self install but have cables not wall socket I moved house and the property says it has a VM connection but there are cables which come through the wall and no socket. Can I connect my hub3 using this cable or do I need a socket installed? ...
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