Recent DiscussionsRe-location of Wall Socket Hi VM, We've recently moved home and the existing Virgin Media wall socket is located in one of the 1st floor bedrooms (which belongs to our child, therefore concerned they may switch it off). We wo...Switch to Gig1 Volt speed boost with One-off costs (Set-up fee £35) for Hub 5 Hello all, I'm using VM almost 4 years. I'm decide to upgrade the speed from 350M to Gig1 as the kids doing streaming, gaming and video call. Is it possible to waive the One-off costs (Set-up fee...Adress not servicable I live in Girvan Nexfibre has installed equipment on BT poles and nieghours aound my home can acess virgin in fact most of the town can now have Virginmedia also openreach has also installed on the s...New House Requires Re-cabling A few questions for the VM representatives... We're due to be moving house in October. We're currently with Virgin at the old house, but we're out of contract. Our new house was previously cabled...Moving home, no service Recently called to advise I was moving home. Was advised over the phone that Virgin Media doesn’t serve my area. Did a quick search on Virgin Media website and found they serve number 2 on my stree...Other homes in my street are on virgin but I cant Hi all. I've recently moved house and was a virgin media customer for 9 years, unfortunately I had to leave as I was told that my new home wasn't able to have virgin media but 2 doors down have it. T...External Broadband Cable - Safety Issue (Unsecured) Hi, an external broadband cable that runs across the front of my house serving the street is loose and is hanging at a low level causing a safety risk. Who can I contact to secure it safely? Than...looking for longer cables can i please arrange or find how to obtain longer cable from wall box to router thanks Entry point move How do I get the entry point moved at my house? Missing outside box cover Good evening, Hopefully someone can help, I've tried calling VM but couldn't get to speak to a human. We've come back from holiday to find our outside Virgin Media box cover is missing with the c...
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