I placed an order online and chose 14th Feb 2024 as my delivery date. I have not yet received a shipping email. I tried calling the customer service number, but I can’t get through as I don’t yet have a virgin media phone or account number, neither o...
Hi All, we’ve moved into a new property in December and only just getting around to sorting this. Virgin media self install internet mid December, and we are with sky tv. What it looks like has happened is Sky have drilled their dish cables through t...
As many others have this problem i assume its pretty common and an easy fix, i tried registering my account before my router gets here just so i can have it ready for when its up and running however i just have dashes (-) in place of an actual accoun...
Happy Sunday!I have just joined VM and have an install date next weekend (so far). I've checked outside and there is an entry point into our house on the ground floor (into the living room). Currently, all our IT kit is in the spare/box room (also ...
Hey all, hope you can give me some advice and ideas so I know what facts and figures to head into battle with them… But I was paying £40pcm for 125mb and maxit TV. Did the usual retentions nonsense and offered stupid amounts so for the first time in ...
so basically on the title, virgin are offering me £25 a month for 250mb. is this worth it? i only have like 5 days left till my cancellation date.okay so after talking to them im going on volt for same price as my current phone contract (actually mor...
Hub 5 XHi new install Thurs 22 Feb FFTTP on the 5x hub and all seems well as far as connectivity concerned expected speeds but my hub light status is a mixture of approx 30 secs of solid white light followed by 30 secs of flashing green. Im aware the...
We're currently enjoying 1GB broadband and full TV from VM, but need to move to a new rented property. At the new property we cannot get VM, although the house just next door has it. Is there any way we can request that the house gets connected??We'd...
My internets turned off but I don’t know if it’s a temporary issue or it’s not been paid it says “Looks like your service has been temporarily disconnected Don't worry, this is only for a short time and everything should be up and running soon. Need ...
Hi,Adobe Creative Cloud won't connect. please read my IT dep report below:The virgin connection appears to be stopping the normal route path or blocking the main address entirely. We would expect the connection when doing a tracert adobe.com test to ...
