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Forum Posts

Virgin Hub 5

Last time when I've upgraded to 1Gig I was sent a Virgin Hub 5 altough I have made a new contract a few days ago that said I have upgraded from 500mbps to 1Gig and I will get a Virgin Hub 5 and I am being charge £35 for activation. If I already have ...

Extend cable

Hi, Recently had a self install kit, but preferably I'd like to be able to place my hub further away from the TV, but the included cable splitter is rather on the short side. Is it possible to request 2-3 metres of cable that I can use to extend the ...

Ruth62 by Joining in
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Hub Move

Hello,When the WiFi was installed in my home, we were not asked where it needed to be installed, and as a result has been installed in a less than ideal location in the living room. When the Engineer visited last due to an issue with the WiFi, which ...

Simjem97 by Joining in
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internet dropouts for 18months!

at my wits end folks so i need some advice before i decide to bin virgin once and for all.for 18 months now we have experienced internet dropouts on our router, done all the usual, rebooted router 100s of times, wif boosters, 2 new hub 3s, new cable ...

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