Hi, the brown internet box outside is broken and has blown away leaving the wires exposed.
Hi the external brown internet box is missing leaving the wires exposed and wet. Please could this be repaired? Thanks
Forum Posts
Resolved! Reconfigure my setup
HelloJust after some advice regarding my current installation setup. I used to have two tivo boxes. VM installed two boxes, one downstairs which the router and tivo was connected too. Then upstairs via the connection box, another tivo box was connect...
Resolved! Upgraded broadband - sent second hub 5…
I’ve got M350 and already have a Hub 5 after asking for one 6 months ago. I upgraded online to 1Gig broadband expecting just for my speed to change but I’ve received a txt and email advising my new quick start kit is arriving tomorrow. Why would I ge...
Quick start delivery has not turned up
My quick start parcel was due however it never came, had another update that it would be delivered on a different day and was given a time slot. The time slot has now passed, I spoke to someone on the live chat and they told me it was still at the de...
Resolved! Superhub 5 rebooting again
About 2 weeks ago I noticed my router was rebooting because of a software updated and then a few - Cable Modem Reboot because of - kernel-panic. Now it's happening more frequently
Annoying long delay
Keeping it shortbeen passed from pillar to post on every phone call telling me they cannot provide a date to come out to dig down to install the cabling that enables us to have gigabit fibre in the house. first got told news a wayleave needs to be fi...
Resolved! Adding phone to BB
I am having my Bt line ported (?) over to VM. I am not in contract with BT. Will I need to tell BT about this when the swap is made.
Hub 4 in Modem Mode: IP address conundrum
Hi, I am struggling to identify my Hub 4's IP address. The network is set up with the Hub in Modem mode. The third-party router, however, has claimed 192.168.100.1 for itself, and it consistently answers its HTTP call. I tried 192.168.0.1, and any...
HUB 5 flashing blue.
Got my HUB 5, connected it and the light was flashing blue constantly. Called VM and they couldn’t resolve it thru a phone so they apparently booked a technician for NOV 10. Plugged back the HUB 3 and the connection is not working as well. Can someon...
New kit
Hey so not so long along upgraded to 1 gig kit got a hub 5 and got a new cable installed into the house currently got 4.9 coaxial wore coming into then going to a 3.9 spliiter then into the hub 5. No longer need or use the splitter was wondering if ...
