QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Resolved! Moving house, no wall socket

Dear Sir/Madam,I moved 2 days ago and I made application for moving my internet package. According to Virgin media I should have service at my new home, but I couldn’t see any wall socket at home. Although I mentioned that there is no socket at home ...

Elifsez by Joining in
  • 1 replies
  • 0 kudos

VM install on an unadopted road

We live on an unadopted road and right now looks like VM are installing on the roads that connect to ours. Is there anyone i can speak to to find out if we are getting connected or if we could get connected in the future? We are probably less than 5m...

jiffk1 by Joining in
  • 2 replies
  • 0 kudos

Virgin media wall socket

Hi,I have raised the relocation request to the new property for my VM fibre and TVVM is taking time as there is sim line work that has to be completed on the area before they install at my propertyas my property is getting renovated wanted to get the...

tejeshn by Tuning in
  • 6 replies
  • 0 kudos

Upgrading to giga

Hi quick question , i just upgraded to giga1 , received an email with order number but no more comunication , i wonder when will i receive new equipment and get upgraded.Kind Regards

Stote by Joining in
  • 6 replies
  • 0 kudos