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Forum Posts

Resolved! Moving cable

Hello I am revamping the living room which means moving the router to the other side of the room.I’ve noticed the cable coiled in the white box is probably long enough to reach where I require it to be.are there any issues with me doing this?seems a ...

Hub 5 loses connection,

my Hub 5 has lost connection about 4 times in the last 48 hours, white light on front goes out and power supply still has a green light so no issue with plug, I have to restart the Hub 5 and all is well with the White light back once rebooted, howeve...

Unsecured external cable connection

External cables are not protected and are not in a virgin box. Due to this, they were accidentally cut whilst gardening. Shouldn’t they have done a protected cable installation to a virgin box? I noticed my neighbours have bt and g-network boxes.

NViana14 by Joining in
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Fibre from the pole or underground

Hi everybody, just curious, I've seen virgin media installing their services on the telegraph poles, feeding cables to people's bungalows on my culde-sac, however my bungalow and others are fed underground by a BT slab in the pavement for landline (c...