I'm looking to order Virgin Media broadband, and our street is cabled (around 100 or more houses) and have little virgin media covers outside each property, apart from a few houses at the begging of our road on one side which includes us.Using the av...
Hi, can anyone explain why I only get one device connecting to my pod (which is a mobile). I've placed the pod in the next room to the hub. My sons room is directly above the room with the pod in but his pc only picks up the poor hub signal. He need...
hi , first time posting, I want to move the router but not the devices connected to it via the ports at the back. is this possible, if so any suggestions welcome. thanks
Good morning just upgraded to gig1 at the beginning of the year and I’ve had trouble with it since being installed so you can imagine the calls I’ve been doing to virgin so from day one I’ve been having speed issues so I rang customer service and the...
Hi, long standing customer here. Recently renewed contract and added TV in to my package, had only had broadband prior to this. Only two of us in the house, heavy usage streaming wise, but only on main TV (mostly). Had hub 4 for 18 months or so, but ...
We recently replaced our Hub 3 with a Hub 5 and it's been an hour since I unplugged the Hub 3 but for some reason my new wifi address won't appear, and I can still connect to the old wifi. I turned off the pods in our house just in case they were int...
Hi guys, i have a hub 5 with a 2.5gb slot, i also have 4 computers (all ethernet cabled) all with 2.5gb nic cards, when i transfer files, the LAN is completely working fine, BUT i have no internet connection at all. Thats obviously when i have it plu...
I have been waiting for 2 weeks for the engineer from Virgin Media to arrive, but he is still not there, even though I received an e-mail confirming his arrival and the evaluation of the service. I moved to a new apartment over 2 weeks ago and the ...
My hub 5 is flashing blue been calling virgin since yesterday. Was told someone would be out on the 4 hour priority as myself and my son are disabled. But the first time they text to day noone will be out till Monday I called back again told 4 hours ...
Hi there! I have moved into a flat today and transferred my service to the new property, I am getting a welcome pack for self installation in a few days but I've been looking at where the cables come into the property and I'm not sure if there's anyw...
