I'm keen to continue my services with Virgin but the system says my new address on the 2nd floor doesn't have fibre broadband available. My neighbour who lives on the ground floor has full access and is a virgin media customer. I can see the brown vi...
Hi, our router has had a red light since Saturday. I’m now very worried about a fire risk, the router does seem warm?
Been waiting two weeks for Virgin's external contractor to do external work, will anyone actually come? My scheduled installation date was supposed to be tomorrow but I've now been told it's rescheduled, the external contractor visited my property on...
Hey all,I have moved in with my partner and she already has virgin media. She took out her contract in December 2023. My virgin media contract expires in November 2024. If I was to move mine across would she need to pay off the remainder of her contr...
Hi! Can I get a longer Router Cable please? The 1.5 m cable I've received isn't long enough and as I can see on other posts a 3m Cable is available. Thanks! [MOD EDIT: Subject title changed for clarity]
I'm tidying up my cables (trying to), and whilst I don't want to move my modem, I need to extend the Coaxial cable by about a meter, 2 at most so I can bring it up and over the built-in wardrobe unit and back down into the modem.Would I just be able ...
As above.Installation went well but the longer I think about it the more I'm concerned there is a problem.Streaming services (download) absolutely fine, issues however with (upload):Sending iMessages with mediaSending WhatsApp with mediaDropboxRing r...
I’ve had a security alert regarding some data leaks regarding passwords. One at risk is apparently my VM one. Some time ago, didn’t VM change something that meant if you changed your login password it also affected your email password or something li...
I have been tearing my hair out due to having 4 no shows and installation date cancellations. Took out contract mid January. no customer service. Was told lie after lie about installation problems. Difficult job all installs are different and things ...
