Recent DiscussionsHad VM Business Broadband for only 2 months, experiencing MAJOR stress About 2 months ago i switched from VM Personal to VM BUSINESS as my contract (which i had renewed for about 7 or so years) was about to expire and found a “wonderful” value contract with virgin busin...No Internet Just received a Hub3 and installed it but when connecting to the wifi, it is not connected to the internet. Light is stable white Wall socket relocation Hey team, I've read on a forum that this is how to book an appointment for Virgin to connect to another socket in my home. There are plenty of coax sockets in various rooms, all wired to a cupboard...MY ADRESS IS NOT SHOWN TO MOVE MY VIRGIN MEDIA SERVICES TO MY NEW HOME my address is not shown in the VM platform to move my home. I filled the necessary forms to register my new address but still no changes so i can't apply to move my VM services to my new home. I trie...Self install but no wall box I previously had virgin media but switched providers a 18months ago, anyway, I am looking to move back to VM and doing the self install, I still have the VM wire entering my home in the living room b...Engineers Never Show Up - Every Day Installation is cancelled Hello My broadband went down last Wednesday. After challenging experience on customer support where the person was extremely hard to understand, then phone went dead, I used the site and booked appo...Installation I have tried calling the customer care support to report the issue and also arrange for a technician as early as possible or at least cancel the contract if the whole process is not going to work. I ...External Brick Burst Buster Plate Need to get new External Brick Burst Buster Plate as the one fitted is crumbling cant see how to arrange this Severed fibre cable Hi. I've cut a fibre cable in our front garden. I think it's likely the virgin media cable, though I suppose it could be BT. I'm not sure how to differentiate them. It's a black cable for what that'...Changed installation date 5 times now no date given Hope someone can help as this is my first experience with Virgin Media and it's not been a good one so far! Took out my VM 1Gb fibre broadband contract at the start of December 2024 and was given a...
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