Resolved! How do I book an engineers visit?
HiHow do I book an engineers visit to move the TV and broadband access point and router from one side of my home to the other?Thanks in advance
HiHow do I book an engineers visit to move the TV and broadband access point and router from one side of my home to the other?Thanks in advance
Had a technician booked in today, but had failed to turn up. Iam out of pocket since a had to leave work early. Had no contact from virgin to tell me they be late etc, can this be sorted out since I have no broadband for 5 days now + my V6 is now sta...
Hi all. We've just bought our first home and looking to get Virgin Media Gig1 Fibre. We are both existing O2 customers on 24 month contracts so we could take advantage of the Volt packages. My question is how would we do that?I'm not sure if we want ...
Network LogTime Priority Description 24-08-2023 23:26:34criticalStarted Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;24-08-2023 23:26:32criticalUnicast Main...
Is there any news on when Modem Mode is arriving on the Hub 5X's?I've tried the special link, but it doesn't seem to work - i'm guessing because the feature hasn't actually been finished/implemented on the 5X's yet.I use all my own Ubiquiti kit in th...
Hello! I have the exact same situation in my flat. How did you end up resolving the issue, please? Did you require an engineer? Kind regards,
I've ordered VM Broadband and have selected an install date, however I think I'll need a site survey done before that. How do I book a site survey ?
Hi Virgin Media, I'm also having the exact same problem. Got the VM install kit yesterday for my new house but no VM socket and cant seem to get through to a support to get help. Can somone please help me get an appointment booked for this installati...
Um this my forst post pls ignor it soz my spelling is bad
I'm extensively remodeling a house I'm about to move into, instead of Virginia media coming out and drilling holes everywhere to install cables, could I fit the coax cables throughout the house exactly where I want it. Specifically so I can hide most...
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