Resolved! Omni Box fallen off outside wall
Hello, I have the same issue - that my Omni box cover appears to have fallen off. Please can you advise how I can report this and get it sorted. Thanks.
Forum Posts
Remove or sink exposed cabling
I used to have Virgin Media - the cables in my front garden have now come up and either need resunk or removed.in about to get a digger in to landscape and want to know if you can either arrange with a contractor for this to be resunk or simply remov...
Moving my hub 4
So I have the hub 4 but the issue is the coaxial cable box? Is downstairs in my living room by the front door. The Internet because of this is actually awful so I had the genius idea to move the router upstairs. Issue is the coaxial cable is too shor...
How to get onto FTTP trial?
How does one get onto the FTTP trial? I am interested in Fibre and wouldn't mind showcasing my install if Virgin need any media coverage. Is there anywhere I can sign up? Thanks
Engineer damaged property (not left in same condition as was)
Engineer did some work both inside and outside my property to fix Wi-Fi (took longer than expected but got sorted and in fairness he was efficient and took his shoes off in our house, etc.) BUT he’s moved and not clipped back in some external ducting...
how do i order a wifi pod
been trying for over an hour to find out how to order a couple of wifi pod boosters as the signal strength in my office and in the upstairs of the house is very slow. Surely it should be a simple option once you're signed in but no. I'm now very frus...
Exposed wires on the road
Hi - we have a large Virgin box with exposed wires on our road. It's a real health and safety issue and we need this sorted asap before someone gets injured. Please let me know the best person to contact to provide more details.
Resolved! Move canle
How do I get VM to move the cable from the box to another internal location (about 12 feet) Can’t find an option for this sort of service on the automated system
VMO2 ripped off my mum with her contract
So her contract for mobile was up for renewal and the person on the phone gave something like £15 per month for 1gb I showed her there’s literal offers of 20gb for like £8 so she called customer service asking to retract the upgrade and instead go fo...
Resolved! Green cabinet on property land
Hi, I'm in the process of buying a house and there is a VM cabinet on the property's land. As far as I know, the previous owners of the house never gave permission for the installation. Please can someone advise what I need to do to move this cabinet...
