Recent DiscussionsNew Build With VM Box 'Currently Unavailable' Recently moved into a new build property (Flat) and has a Virgin Media box inside however when going through the VM website, the address is shown but is saying it is currently unavailable at the addr...Wall box, query if compatible with virgin? Hello all, I was hoping to get virgin media to my new property (which I am having a few problems with). On the chat they said that virgin was last supplied to my rental in August 2025, ho...Cable/socket room move Hello, We're planning to have work done on our property and I need to get the VM point moved. I understand there is a charge for this - I just need to get it arranged. Can someone reach out to me ...VM External Cable Feed in garden to Omnibox on house. The feed is a co-joined (double) attached cable which I presume is telephone & Internet feed which runs from the street into my garden, upto the junction box fixed on the outside of my house, before ...Tidying external and exposed cables on apartment building Hi there, I was wondering if virgin media send engineers to tidy external and exposed cables on the outside of houses/flats? As in the building I live in, virgin coax fibre cables have been added o...Broken Omnibox Hi, I would like to report my omnibox cover is broken off and cables are now exposed. Is this possible to be replaced? Thanks Pre install queries Ordered VM TV and broadband on Wednesday from a Virgin sales guy and was told that pre install will happen at any time and I dont need to be in for this as he told me where the cable would run from ...Address not found from the service list but neighbours are there I am looking to swtich to VM from Sky but cannot find my address from the service list. All my neighbours are there. Maybe because this is a new build? Who shall I talk to about that? Will I ever get my install?? Here's my story so far: July 15th - contract signed and installation booked for August 1st August 1st - No one showed up, no notification. very sorry and rebooked. September 2nd - No one showed u...Replacement cover for my outside box I've just joined this and need a replacement cover for my outside connection. Am I in the right place to ask for one?
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