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Forum Posts

Resolved! Connections - Move TV box

Elderly vulnerable - Front dining room becoming new downstairs bedroom in a few days. VM equipment enters directly there from outside - for broadband, VOIP landline phone, Emergency phone, TV (not internet TV).  They use WiFi for laptop. The new livi...

tina-d by On our wavelength
  • 6 replies
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Are we still "Non serve"?

Before Christmas, we joined Virgin Media, after many months of being messed around - we were told that we were non serve. This was because the two sides of the close, were not connected. I believe the work has actually been finished now, and it appea...

first time joining and frustrated

Hi,I joined M500 on 4th May and received the Contact Information Sheet and Contract Summary.It required an account number and area reference, which I didn't have when I tried to register for the My Virgin Media app.The provisional installation date i...

Move router to another room

I'm looking to move my router and it's connection from the living room downstairs to my home office upstairs, so that I can use a wired connection for work. Previous threads seem to suggest there's a fixed fee of £25.00 for this service. Can someone ...

jamesDL1 by Joining in
  • 2 replies
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