QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Resolved! Coax cable needs to be longer

Hi there,i need to lengthen the coax cable as I want to position my tv in a different area in my front room. The cable already in situ isn’t long enough to do this.Can anyone recommend what I need to get to allow me to do this along with any necessar...

AJB128 by Joining in
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Resolved! Installation

Hi, I’m not sure if this is the right board for this but here we go. I ordered a Virgin Media package in early November and got an install date for 29th November. On that date we had a text message saying that it was postponed. Then we got a new inst...

Old Wall Socket

Hi there. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. However the wall socket doesn’t have the correct connection for the cable with the hub. The wall socket has a thick plug bit. It feels like I need to ...


Self install issues with Hub3

I got the self install kit today. I followed the instructions to the T and did everything as mentioned in the guide.The wifi light is green and stable, haven’t seen the internet light turn on at all. The light at the very bottom is green and has been...

ChudPhud by Tuning in
  • 4 replies
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