Hi there,i need to lengthen the coax cable as I want to position my tv in a different area in my front room. The cable already in situ isn’t long enough to do this.Can anyone recommend what I need to get to allow me to do this along with any necessar...
Hi, I’m not sure if this is the right board for this but here we go. I ordered a Virgin Media package in early November and got an install date for 29th November. On that date we had a text message saying that it was postponed. Then we got a new inst...
Have read lots of posts on this matter.I cannot get Any password to work to set up an account. Its a Joke.I have tried all the suggestions on other posts with no avail. Why have they made it so difficult to set up an account?The support service so fa...
When we had our Virgin broadband, TV and Phone installed around 3 months ago, the engineer put it in the room furthest away (back of the house) as thats where the Virgin tv box was going, he said the router cant be put anywhere else as they are limit...
as stated power supply went pop. am currently running on an older psu from a dead superhub.can i get a replacement psu from virgin?Steve
Hi there. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. However the wall socket doesn’t have the correct connection for the cable with the hub. The wall socket has a thick plug bit. It feels like I need to ...
I need to, today, find out when my installation is tomorrow. If it is too early, I will need to change the date.I have tried over the last hour to find out how to do this and have found a litany of glitches, bugs and ways Virgin Media blocks complain...
Good morning everyone. I am writing this long post in order to provide all the details of my unfortunate situation. From 2017 to early 2022, I lived in Edinburgh and I have been a very happy Virgin Media customer. Yes, it's more expensive than many o...
I got the self install kit today. I followed the instructions to the T and did everything as mentioned in the guide.The wifi light is green and stable, haven’t seen the internet light turn on at all. The light at the very bottom is green and has been...
My friend has a red light on her boardband hub and I have check in cables on her hub and they seem to in OK.
