Recent DiscussionsReturned equipment but now being threatened with charges Hi all, I ended my Virgin Media contract and received a returns box through the post to send back the equipment. I packaged everything up and dropped it off at a Yodel store as instructed, and di...No Internet to tv & TiVo box Every evening my internet to two television won’t connect although the internet test says 229.81mbps & I have internet on phone/tablet .Why ? Ref: connect app Is there another way to pause devices on hub as the connect app just keeps causing problems with changing settings on hub 4. Thank you Solid red light Hub 3 I have a solid red light on my Hub 3 which has been there for about 2 months. I have restarted the hub, blown the device it with a mains powered electronics cleaner, restarted using the pin hole and...Blocked Laptop I blocked my daughter’s laptop from using the WiFi thru the Virgin App. I have now resumed the connection but the laptop states connected but no WiFi. There are no devices which are currently blocked...Ring doorbell looses WiFi connection One possible fix for a Ring doorbell randomly dropping its Wi-Fi connection is to rename your 5 GHz network on the Hub. I'm testing this workaround by renaming the 5 GHz network and adding "-5G" to ...Broadband keeps going off at the same time Hi, I have a problem with my broadband going off, it has gone off 4 times in the past 7 days and each time it remains off (blue light flashing on router) until the early hours of the morning. For the...Flashing red light on router Overnight my WiFi stopped working and there is now a flashing red light. I did the online checks on the app and it’s saying there is no known problems in my area but the WiFi hub isn't connected prop...Hub occasionally losing WiFi connectivity After several years of reliable service, I am now occasionally losing WIFI connectivity on the router. This is solved by rebooting the router. This has now happened twice in the last few weeks and o...Too Many Disconnections! Back again, in desperation! I've been having problems for months, but in the last few weeks it has become progressively worse. After an engineer visit new Hub 5 and (apparently!) a new connection at...
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