Recent DiscussionsNetwork speed bottlenecked Was reading over loads of forums as my speeds where struggling, I know this a year old now but hopefully this helps someone. Had Gig1 Installed couple of days ago, set my PC upstairs and connected th...Wifi keeps disconnecting on my devices Good Afternoon, Why do i have to keep resetting my phones wifi to get the wifi reconnect? Using service checker, it says there is an intermittent fault in the area with the broadband and tv. however...No broadband 3rd day. Theres no Broadband in my area for 3 days now. Only info I get is constant delay on your status update. Started with 2h to be fixed, moved 2h, later moved to next day, delay by 3h again and again and...Additional Wi-Fi pods I’d like to order more Wi-Fi pods as the signal is still non-existent upstairs in the back of our house. I ordered my first one over the phone as the app doesn’t work in the rooms where there is no s...Overheating box Hi there, The light on my super hub 3.0 has turned red and with some research tonight I believe it’s supposedly an overheating light. I’ve done the suggested of resetting, making sure it’s ventilat...NE34 outage - now over 3 weeks Is there any information on a true resolution date for this? I've been told 6 times "We have identified the problem and an engineer is on the way. The estimated repair time is now..." 17/06 13:15...Broadband Dropouts - slow speed– SYNC Timing Errors I’m experiencing ongoing broadband dropouts that closely resemble the issues described in the following community threads: Broadband connection keeps dropping SYNC Timing Synchronization failure –...Broadband outage 4 days ago as a result of a van fire, a VM Green street box 4 miles away, was damaged and broadband, TV & phones all suffered a widespread outage in DN5, none of this VM’s fault, however everyday sin...Request to order additional pod Hello, I have one pod. However, I am getting a poor signal elsewhere. (Download 13 Mbs, and upload 7 Mbs). I would like to order another pod. I understand this should be possible on the app, b...Hub 3 showing a permanent red light I’ve seen some posts about this and all refer to hardware issue with the hub. Our wifi has been a bit intermittent lately and the hub itself is warm to touch even though it seems to pass all diagnost...
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