Recent DiscussionsLoss of all Services in area 22 Grateful if Mods could investigate the total loss of all my services in area 22. Services were lost approximately 20 minutes ago. Thyper Hub 5 Partial Service US only Area outage identified on 2nd October. Total loss of broadband from then until the 5th. (Over the phone support managed to get us online) today broadband gone again, area outage still not resolved a...Intermittent internet I'm having the same issues as others have on this forum, with intermittent internet connection with the Hub 5. It typically happens late at night/early in the morning but last night it started at aro...Fault Ref: F012026195 Please can a VM member of staff on here explain why the ‘fix’ date of this issue keeps changing from today 10th October (engineer on site) to 15th October (engineer is on his way) MULTIPLE TIMES A DA...Weeks without broadband, repeated fix timing slippages, no firm fix date - what to do? Hi everyone, I’ve been without broadband since 26 September due to an area fault (ref F012012658) and I’m now weeks in with no end in sight. The estimated repair date has slipped over and over: first...Daily glitches (T3 Timeouts) I am losing connectivity for a few minutes about once a day with this in my Superhub 5 logs: Mod Edit - Personal details removed. I see them as failovers in my UniFi set up (yep, one of those sa...WiFi dropping out Hi, we’ve had an intermittent issue with connection for our WiFi for the last few yrs and it’s just unbearable now. We had a new router which made everything worse and the connection upstairs is ofte...(Partial Service (DS only) Hello When logging into my router settings..i keep getting this...Internet (Partial Service (DS only). My router is a brand new replacement superhub 3..i am connected with ethernet. I had same probl...SolvedWireless Router I was recently emailed by a company called NETGEAR who informed me that my wireless router had reached it's end of service. A friend and my daughter assured me that virgin replace routers free of cha...Fibre Connection not available at my address Hi, I’ve enquired about having fibre installed at my property before, engineers have came out a couple of times, but said it can’t be connected at that time, no real reason has been given, was pres...
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