Recent DiscussionsConstant red light on router Hi there, I’ve had persistent issues with WiFi for the past couple of months with several engineers allegedly working on a fix in the area. I’m on the verge of leaving after c 15 years as I’m a bit s...WiFi Manager or Blocker app for Android? I used to use the Wifi Blocker parental app (Android version), which lets you manage the devices that are connected to your WiFi network through the app on your Android phone. It seems to have been ...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...WiFi Pod (black): failure to install Virgin recently sent me a WiFi pod (black) and I've expended several hours trying various things to get it installed, without success. I have a SuperHub 4 and I'm using the Connect App on iOS 26.2 ...Superhub 3 Red Light Modem Mode Hi all... So I've just switched to modem mode and connected to my new wifi router (as the wifi from the superhub 3 is poor) doing so I've now got a solid red light, online indicates it's overheating...Intermittent broadband Hi, I have been a VM broadband customer for many years. I am on the M350 broadband package. Over the past week I have had frequent internet dropouts spanning multiple days. Annoyingly this is happe...White Wifi Pods Hi, I have 3 Wifi Pods, 1 of which the engineer left with me saying he had it in his van but it might not work properly. I have swapped them over and out of the system, and established that 2 do not...How to give positive feedback for technician Hi there, how do I go about giving positive feedback for the technician that installed a new system at my home today? I don't have access to the email account on record (where the survey email is bei...2.4ghz lost Hello all, I have hub4 and separate 2.4 and 5ghz, everything been fine till today (22/1/26) then lost 2.4ghz,only way to get it back on is to reset hub but only lasted possibly 8 hours then went off ...Scheme to offer free Hub 5 upgrades. Status? oes anyone know what the current status of the project to offer free upgrades to Hub 5 is? In October of last year (2025) Virgin Media (specifically Gareth Lister the Director of Connectivity) pr...Solved
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