UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I have a super hub 3 with a significant number of WiFi users, including V6 box iPads, iPhones, smart speakers, smart appliances etc and a windows PC.i usually have no connectivity issues but in recent months the PC often (but not always) fails to ob...
Hopefully i have just ordered a new pod that will work with my hub 5
Had no broadband internet for 6 days now in NG10. Was told on Thursday 8th that an unexpected outtage had occurred that all repairs would be complete and normal service would resume by 9am Tuesday 13th at the latest......Almost 3pm Tuesday, still no...
Hello I am really struggling with signal from the Hub 4 so have purchased a pair of TP Link X20 to use as router & mesh to see if that changes things. I logged in and changed my Hub to modem mode. Connecting through ethernet cable with laptop shows t...
Why does Virgin keep messing their home page about? One time I click direct on email at top right and go direct, another time I get request for full login and then 'OOps sorry your time has expired!' Another time I have to scroll down a page for my V...
Hiwhat is the number to call to order the wifi pods? My new VM broadband was installed yesterday but it doesn’t reach to many areas of the house including the office . I have spent too much time trying to understand how to order them (even if the eng...
The latest reports from users having issues in Dagenham.What do I do in the meantime?Why is there no temporary solution in place i.e we can use other providers or a temp hob?
Hi, getting desperate now....I am trying to port forward ports 1024, 6800 & 6805. This is for running retro software on retro computers. I have followed every instruction and video, even used Port Forwarding Network Utilities program that can log ont...
When is the broadband issues going to be solved in the Area 22. It is absolutely ridiculous and has been out for nearly a day and a half, with coming in and out. Working from home impossible. No help from customer service. Please can someone advise p...
I have a relatively new Hub 4 and have seen a number of challenges with networking / WiFi. One specific issue is with Amazon Firesticks. Often, I need to reset the firestick to clear a poor connection issue (just to be clear, this is irrespective of ...
