Recent DiscussionsMoving my Hub to another room. I have recently moved into a new property and have had a gig1 box setup to a pre existing port in the living room. The house has now been decorated and the rooms allocated. How do i go about having t...Hub 5 Flashing Green - Compensation Hello, Today at 1pm, the internet went down and it hasn’t worked on since (it is 22:30 now). No outages in my local area. It is constantly flashing green on the hub. Ive contacted virgin media supp...Lots of T3 timeout errors Hi I am getting lots of T3 timeout errors on my hub 4, here are the logs: 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 25 331000000 -6....Regular dropout of WiFi and Modem Reboot For the past few weeks, my WiFi drops regularly and the modem occasionally reboots. The router log shows multiple entries for the following. Does this require an engineer visit as I have read? ...Virgin Media is not helping So I have been having intermittent Internet issues for almost 2 months now, and Virgin Media doesn't want to help. Each time I speak to one of their agents, they don't keep their promises and instea...My area's broadband outage estimated 6 days to fix? My Internet went down this afternoon and after checking on the service status page for my postcode it shows a complete outage. It has jumped from an estimated fix time of 6PM today to the 24th Novemb...Packet loss issue? Hi, I seem to be having packet loss issues at the moment, very evident when playing online games, or running any test I will see the packet loss noted at around 3%. I ran my Hub stats into AI and ...Signal problem and superhub flashing red Hi a week or so ago my hub started flashing red around the same time every night early hours usually around 1am and sometimes wouldn’t stop flashing until 7am. I few days ago I notice there was a pro...Need to order a WiFi pod I am working in the utility room and lose signal a few times a day. The connect app says that the signal is poor but I can't see an option to order a pod. How do I get one? Is it free as the signal ...Network Down Been over 8hours without internet - Belfast Area - Can't find any info and almost no reports or just a few on downdetector. Any updates?
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