UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Ever since the weekend of the 01/10/2022 I have had very unstable and unreliable service with the last 2 days being the worst. At the moment I have no connection again. My graph
Hi all, Yesterday my services were working perfectly, at 2.30pm I disconnected the Internet/TV so I could get some new flooring laid down. When I reconnect my devices the superhub/TV are without Internet. I phoned Virgin who said there is a service o...
How do I order my first Wi-Fi pod? Connect app just doesn’t work.
So, during the 360 upgrade the VM Connect App suggested I merge wifi into 1 to make it better, but after that all of my smart lights and an echo dot stopped working? After numerous attempts to set them up again (to no avail), I wondered if the merge ...
Just installed new Hub 4 and all working OK. Thought I’d instal Connect app and use it to check wifi around house.App says it cannot find my Hub….. Have re-booted Hub Nd re- loaded app - no go. Any thoughts, please?
Hi, I recently disconnected the 5ghz because of a problem with a device which would only work on 2.4ghz. I now want to reconnect the 5ghz but am unable to do this. Can anyone help please
Please help!!! I’m having major issue with Hub3. Connection speed and overall connection drops a few times a day. Only way to get back online is to perform factory reset and restart. Can someone please help?? Thanks
I can't access the device as it is a work device and not mine.Is there a way to do this?
I upgraded to the Gig1 service and was told I could order up to 3 wifi pods. I have spent an hour looking through the VM website and I can find nowhere to order the pods from. Can anyone point me in the right direction? Thanks in advance everyone
im connected to wifi but have no internet connection how do i contact virgin media directly?
